Help with HP Laserjet 3500!!

Joined
Jan 27, 2005
Messages
423
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Location
Maidenhead, UK
Your Mac's Specs
20" intel iMac, 15" MBP, 3 X 13.3" MB (family etc), G4 tower, 12" G4 PowerBook, iBook G4, 20" iMacG5
Hi there, i have a colour laserjet and i am experiencing some infuriating problems.
I set it off to configure, but it is stuck on "engine test" and has so far printed 700 sheets of randomly lined paper (i left and came back - oh dear) and will not get it out of its jobs.
I have taken the power cable out, rebooted many a time, reinstalled the toners, but still it is printing copy upon copy. It has been doing so for well over 2 hours.
How do i reset the memory?!
It has 64mb ram and i cannot find anywhere to reset! When i ask the printer to do anything (reset factory defaults) it says it needs to wait for the other job to finish, and this is never going to end!
HELP!
Thanks
Alex
 

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