- Joined
- May 5, 2009
- Messages
- 260
- Reaction score
- 1
- Points
- 18
- Your Mac's Specs
- MacBook Pro with Retina Display: Core i7 2.3GHz, 16GB, 256GB, Mountain Lion
Here is the issue, when you try to open a .doc file, it will start to open Word but fails, it attempts to open Word 2011, which is not and has never been installed on this system. I have tried to go open with and choose Word and say always open with. This works until restart or log off.
Here is what started the issue. The computer is setup with a Snow Leopard server. The user had a MacBook with Microsoft Office 2011 install worked fine, then was moved over to a iMac with Microsoft Office 2004. The home sync and preference sync had been set up which allowed a fast transition to the iMac. I think that the preference sync is what caused the issue, but I am not sure what to do to force it to change it sync the new settings, if this is the problem. I know that there is no problem with the program or with the OS both have been reinstalled and problem is still there.
What should be done to fix this? Thanks!
Here is what started the issue. The computer is setup with a Snow Leopard server. The user had a MacBook with Microsoft Office 2011 install worked fine, then was moved over to a iMac with Microsoft Office 2004. The home sync and preference sync had been set up which allowed a fast transition to the iMac. I think that the preference sync is what caused the issue, but I am not sure what to do to force it to change it sync the new settings, if this is the problem. I know that there is no problem with the program or with the OS both have been reinstalled and problem is still there.
What should be done to fix this? Thanks!