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- Dec 20, 2011
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Hi everyone,
I have a few clients using ARD Client (configured sucessfully).
I have two questions:
1) Can Clients pull up the Chat Window to initiate a Chat Session with the Admin (Me)
2) Should I login to each Client's system using their username/password (aka user account) - or should I create a Universal Administrator UN/PW to access Clients from my ARD Admin console. And if the latter, what's the best way to do this.
Thanks in advance
I have a few clients using ARD Client (configured sucessfully).
I have two questions:
1) Can Clients pull up the Chat Window to initiate a Chat Session with the Admin (Me)
2) Should I login to each Client's system using their username/password (aka user account) - or should I create a Universal Administrator UN/PW to access Clients from my ARD Admin console. And if the latter, what's the best way to do this.
Thanks in advance
