My name is Denise, I am new to this group.
I just bought a brand new 27" iMac. I have a client that still uses QuarkXPress 6 which will not work on Lion. So I tried to get Leopard running on my machine....won't work...and in the process I have messed up my Lion. I just want to reinstall Lion...there is nothing on my computer, I have only had it a week.
When I go to the Disk Utilty I have two drives show up:
1. Denise_HD
2. Mac OS X Base System
I have erased the drive: Denise_HD. Then I go back to Mac OS X Utilities and do the : Reinstall Mac OS X, hit continue, verified with apple, continue, agree to terms, slect Denise_HD and hit install
Then it goes for about 15 mins and then comes up with an error "Can't download the additional components needed to install Mac OS X"
what am I doing wrong??? Please help me...I have this big computer that I can't do anything with.
Thanks!
I just bought a brand new 27" iMac. I have a client that still uses QuarkXPress 6 which will not work on Lion. So I tried to get Leopard running on my machine....won't work...and in the process I have messed up my Lion. I just want to reinstall Lion...there is nothing on my computer, I have only had it a week.
When I go to the Disk Utilty I have two drives show up:
1. Denise_HD
2. Mac OS X Base System
I have erased the drive: Denise_HD. Then I go back to Mac OS X Utilities and do the : Reinstall Mac OS X, hit continue, verified with apple, continue, agree to terms, slect Denise_HD and hit install
Then it goes for about 15 mins and then comes up with an error "Can't download the additional components needed to install Mac OS X"
what am I doing wrong??? Please help me...I have this big computer that I can't do anything with.
Thanks!