I have a new macbook pro (I bought it about a month or two ago) and I have had several macs (currently I have three other apple computers in my apartment) but this new macbook is what I do all of my photoshop and video editing work on and I need it so I can go to San Francisco tomorrow morning.
So when I hit the power button the hard drive makes its usual 'hello' noise and the screen turns to the regular grey, and the apple icon appears. THEN there is a loading bar like it is trying to load in to safe mode, but it doesn't even get 25% of the way, and then it sits there for about a minute and then the computer just shuts off. I checked the battery life it is full, but since it is a new mac they had the brilliant idea of putting the battery inside of the back plate so you have to unscrew to get at it. I am not going to screw around (no pun intended) until i'm really desperate. I have apple care but I would rather resolve the problem myself.
Obviously there isn't much for me to try. I have tried booting in to safe mode, plugging it in or having it not plugged in. If I can't resolve it in a few hours I'm just going to have to take the computer to the apple store and hope they can fix it before I have to fly somewhere without a computer.
So when I hit the power button the hard drive makes its usual 'hello' noise and the screen turns to the regular grey, and the apple icon appears. THEN there is a loading bar like it is trying to load in to safe mode, but it doesn't even get 25% of the way, and then it sits there for about a minute and then the computer just shuts off. I checked the battery life it is full, but since it is a new mac they had the brilliant idea of putting the battery inside of the back plate so you have to unscrew to get at it. I am not going to screw around (no pun intended) until i'm really desperate. I have apple care but I would rather resolve the problem myself.
Obviously there isn't much for me to try. I have tried booting in to safe mode, plugging it in or having it not plugged in. If I can't resolve it in a few hours I'm just going to have to take the computer to the apple store and hope they can fix it before I have to fly somewhere without a computer.