- Joined
- Dec 14, 2011
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- 2
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OK. Made the switch to Mac Yesterday and have spent over 2 hours on the phone with apple support. Here's the issue:
Using a D-Link 524 router for teh network. I set up the iMac last night. The WiFi network at the house, along with 5 neighbors, is seen and the signal is strong. I use the password and get a "Connection Timeout" error. I call apple. We find that I am using WEP security. I change the security to WPA-PSK and reset everything. Double check the other computers in the house. All online without an error. I go back to the iMac...no WiFi. Detects network but times out. I go to bed frustrated. Wake up and check to see if there was a Christmas miracle and Lo' and Behold, I have internet. I surf 3 pages and log out of Safari. I leave for 8 hours. I wake up the iMac and right off the bat it has no internet connection. I call apple support again. We go throught the same network preferences again. We restarted the computer with the Command, Option, P & R keys depressed. Resetting the PRAM? Upon restart the internet works fine. Go to dinner. Wake up iMac. No internet. Attempt login. Connection Timeout. Call apple support...AGAIN... Go through System Preferences, Network diagnostics, Assistant and reset the modem and router. No fix. Answer from guy at apple...it is either your router or isp provider. His rational is because the iMac is doing its job and has found the WiFi network but the network won't allow it in so it times out.
I ask...Why would the iMac connect two seperate times? Could the be kicking it off? If so, why not the three pc's on the same wifi network?
Help please.
Using a D-Link 524 router for teh network. I set up the iMac last night. The WiFi network at the house, along with 5 neighbors, is seen and the signal is strong. I use the password and get a "Connection Timeout" error. I call apple. We find that I am using WEP security. I change the security to WPA-PSK and reset everything. Double check the other computers in the house. All online without an error. I go back to the iMac...no WiFi. Detects network but times out. I go to bed frustrated. Wake up and check to see if there was a Christmas miracle and Lo' and Behold, I have internet. I surf 3 pages and log out of Safari. I leave for 8 hours. I wake up the iMac and right off the bat it has no internet connection. I call apple support again. We go throught the same network preferences again. We restarted the computer with the Command, Option, P & R keys depressed. Resetting the PRAM? Upon restart the internet works fine. Go to dinner. Wake up iMac. No internet. Attempt login. Connection Timeout. Call apple support...AGAIN... Go through System Preferences, Network diagnostics, Assistant and reset the modem and router. No fix. Answer from guy at apple...it is either your router or isp provider. His rational is because the iMac is doing its job and has found the WiFi network but the network won't allow it in so it times out.
I ask...Why would the iMac connect two seperate times? Could the be kicking it off? If so, why not the three pc's on the same wifi network?
Help please.
