iPod Classic 160gb vs iPod 20gb

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15" MacBook Pro 2.2GHz i7 Quad Core 16GB 240GB 6G SSD+750GB HDD Optibay External USB SuperDrive
So I just picked up a used iPod Classic 160GB along with a MacBook. Basically got it for free. It won't sync or restore or really do anything besides turn on. I've read a lot of post about this from MANY different people with the same problems. I also have my old black and white screen 20gb iPod I believe 4th generation, first with the click wheel, that I must have bought 8 years old and still works great. So why is it that the new one is worst then the original ones? Apple needs to fix this.
 
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15" MacBook Pro 2.2GHz i7 Quad Core 16GB 240GB 6G SSD+750GB HDD Optibay External USB SuperDrive
Not really a question, just posted for discussion.
 
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09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
Try holding the center and menu at the same time then after it re-boots see if you can restore to factory in iTunes.
 

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