When I select Permissions in my Mac 2011 PowerPoint I get the message to "Manage Credentials". Then it asks me to enter my "fully qualified network user name and password", such as [email protected]. I've tried entering every email & password I have and it doesn't authenticate.
Then I get an error that says "Office for Mac cannot connect to the Rights Management Services server because you appear to be working offline or are having network issues." What does that mean? I downloaded and installed the software I purchased from Microsoft, so it isn't "online" anymore, correct?
I'm not sure what to do next...any ideas? I tried contacting Microsoft, but they told me it would be a $39 charge to research my question and get back to me via email. >.<
Then I get an error that says "Office for Mac cannot connect to the Rights Management Services server because you appear to be working offline or are having network issues." What does that mean? I downloaded and installed the software I purchased from Microsoft, so it isn't "online" anymore, correct?
I'm not sure what to do next...any ideas? I tried contacting Microsoft, but they told me it would be a $39 charge to research my question and get back to me via email. >.<