I'm running OS X 10.4.11 on a MacBook from 2007, and I'm running Mail 2.1.3. I plan on getting a new MacBook Pro when I get some money, but for now I have to keep this machine running as long as I can. So, I need to get Mail working.
When I start Mac Mail, it says:
---------------------------------------------------------------
The application Mail has quit unexpectedly.
Mac OS X and other applications are not affected.
Click Reopen to open the application again. Click Report to see more details or send a report to Apple.
---------------------------------------------------------------
I reported the problem several times, but I'm wondering if Apple is no longer supporting such an old version of Mail. After I send the report or click close, Mail stays open and most of the time causes the system to run at almost full capacity.
Here is some of what I get in the report. The Forum won't let me paste the whole thing -- it's too big. Something happened with "Thread 9," whatever that is.
---------------------------------------------------------------
Date/Time: 2011-09-17 14:26:15.260 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [69]
Version: 2.1.3 (753.1)
Build Version: 3
Project Name: MailViewer
Source Version: 7530100
PID: 504
Thread: 9
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0:
0 libSystem.B.dylib 0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92e01878 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92e00f82 ReceiveNextEventCommon + 385
5 com.apple.HIToolbox 0x92e00dd9 BlockUntilNextEventMatchingListInMode + 81
6 com.apple.AppKit 0x932a6f45 _DPSNextEvent + 572
7 com.apple.AppKit 0x932a6b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
8 com.apple.AppKit 0x932a08c4 -[NSApplication run] + 512
9 com.apple.AppKit 0x93294820 NSApplicationMain + 573
10 com.apple.mail 0x00094d22 0x1000 + 605474
11 com.apple.mail 0x00094c49 0x1000 + 605257
Thread 1:
0 libSystem.B.dylib 0x90047927 semaphore_timedwait_signal_trap + 7
1 com.apple.Foundation 0x9289a820 F_CONDITION_WAIT_TIMEOUT + 128
2 com.apple.Foundation 0x9289a76a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x9a1717e1 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927fbcfc forkThreadForFunction + 123
5 libSystem.B.dylib 0x90023d67 _pthread_body + 84
.
.
.
Thread 8:
0 libSystem.B.dylib 0x90019d0c select + 12
1 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 9 Crashed:
0 com.apple.MessageFramework 0x9a1cdc06 rowidForAddressText + 555
1 com.apple.MessageFramework 0x9a1d23f6 +[Library addMessages:withMailbox:fetchBodies:isInitialImportldMessagesByNewMessage:] + 3654
2 com.apple.MessageFramework 0x9a1d15a8 +[Library addMessages:withMailbox:fetchBodiesldMessagesByNewMessage:] + 74
3 com.apple.MessageFramework 0x9a1d13f1 -[LibraryStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:] + 112
4 com.apple.MessageFramework 0x9a1c710c -[MessageStore appendMessages:unsuccessfulOnes:newMessageIDs:] + 62
5 com.apple.MessageFramework 0x9a1c70c5 -[MessageStore appendMessages:unsuccessfulOnes:] + 55
6 com.apple.MessageFramework 0x9a1fa68a -[MessageRule _appendMessages:fromSourceMailbox:toDestinationMailbox:destinationStores:rejectedMessages:messagesToBeDeleted:] + 478
7 com.apple.MessageFramework 0x9a1e713e -[MessageRule performActionsOnMessages:destinationStores:rejectedMessages:messagesToBeDeleted:] + 1080
8 com.apple.MessageFramework 0x9a1e6bf7 _routeMessagesInDictionary + 201
9 com.apple.MessageFramework 0x9a1e6026 -[MessageRouter routeMessages:fromStores:] + 2274
10 com.apple.MessageFramework 0x9a1f55a5 -[MessageRouter routeQueuedMessages] + 911
11 libobjc.A.dylib 0x90a5cd76 objc_msgSendv + 54
12 com.apple.Foundation 0x92802d82 -[NSInvocation invoke] + 932
13 com.apple.MessageFramework 0x9a1678d0 -[MonitoredInvocation invoke] + 128
14 com.apple.MessageFramework 0x9a167761 +[WorkerThread _execute:] + 80
15 com.apple.Foundation 0x927fbcfc forkThreadForFunction + 123
16 libSystem.B.dylib 0x90023d67 _pthread_body + 84
.
.
.
Thread 9 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9a1cd9e9 ecx: 0xffffffff edx: 0x00000080
edi: 0x00000000 esi: 0x00000000 ebp: 0xb060c278 esp: 0xb060c210
ss: 0x0000001f efl: 0x00010286 eip: 0x9a1cdc06 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x1b2fff com.apple.mail 2.1.3 (753.1) /Applications/Mail.app/Contents/MacOS/Mail
0x305000 - 0x3f2fff com.apple.WebKit 4533.19 (4533.19.4) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x497000 - 0x575fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x5a1000 - 0x779fff com.apple.JavaScriptCore 4533.19 (4533.19.1) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x1008000 - 0x1ac9fff com.apple.WebCore 4533.19 (4533.19.4) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x241a000 - 0x241cfff com.Logitech.Control Center.Scroll Enhancer Loader 2.7.0 /Library/InputManagers/LCC Scroll Enhancer Loader/LCC Scroll Enhancer Loader.bundle/Contents/MacOS/LCC Scroll Enhancer Loader
0x2432000 - 0x2435fff com.Logitech.Control Center.Scroll Enhancer 2.7.0 /Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCC Scroll Enhancer.bundle/Contents/MacOS/LCC Scroll Enhancer
0x1600b000 - 0x16028fff com.automagicsoftware.httpmailplugin 1.0 (1.47 Tiger) (1.1) /Users/robertstephens/Library/Mail/Bundles/httpmail.mailbundle/Contents/MacOS/httpmail
0x16818000 - 0x1682dfff com.apple.Mail.Syncer 2.1.3 (753.1) /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncschema/Contents/MacOS/Syncer
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.85 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.31 (682.32) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x91008000 - 0x91047fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9105a000 - 0x9106afff com.apple.WebServices 1.1.3 (1.1.0) /System
.
.
.
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 1 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), 1.4.4
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: TOSHIBA MK8034GSX, 74.53 GB
Parallel ATA Device: MATSHITADVD-R UJ-857D
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: USB Optical Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
When I start Mac Mail, it says:
---------------------------------------------------------------
The application Mail has quit unexpectedly.
Mac OS X and other applications are not affected.
Click Reopen to open the application again. Click Report to see more details or send a report to Apple.
---------------------------------------------------------------
I reported the problem several times, but I'm wondering if Apple is no longer supporting such an old version of Mail. After I send the report or click close, Mail stays open and most of the time causes the system to run at almost full capacity.
Here is some of what I get in the report. The Forum won't let me paste the whole thing -- it's too big. Something happened with "Thread 9," whatever that is.
---------------------------------------------------------------
Date/Time: 2011-09-17 14:26:15.260 -0400
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [69]
Version: 2.1.3 (753.1)
Build Version: 3
Project Name: MailViewer
Source Version: 7530100
PID: 504
Thread: 9
Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000000
Thread 0:
0 libSystem.B.dylib 0x90009817 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d227 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca42 CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92e01878 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92e00f82 ReceiveNextEventCommon + 385
5 com.apple.HIToolbox 0x92e00dd9 BlockUntilNextEventMatchingListInMode + 81
6 com.apple.AppKit 0x932a6f45 _DPSNextEvent + 572
7 com.apple.AppKit 0x932a6b37 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
8 com.apple.AppKit 0x932a08c4 -[NSApplication run] + 512
9 com.apple.AppKit 0x93294820 NSApplicationMain + 573
10 com.apple.mail 0x00094d22 0x1000 + 605474
11 com.apple.mail 0x00094c49 0x1000 + 605257
Thread 1:
0 libSystem.B.dylib 0x90047927 semaphore_timedwait_signal_trap + 7
1 com.apple.Foundation 0x9289a820 F_CONDITION_WAIT_TIMEOUT + 128
2 com.apple.Foundation 0x9289a76a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x9a1717e1 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927fbcfc forkThreadForFunction + 123
5 libSystem.B.dylib 0x90023d67 _pthread_body + 84
.
.
.
Thread 8:
0 libSystem.B.dylib 0x90019d0c select + 12
1 libSystem.B.dylib 0x90023d67 _pthread_body + 84
Thread 9 Crashed:
0 com.apple.MessageFramework 0x9a1cdc06 rowidForAddressText + 555
1 com.apple.MessageFramework 0x9a1d23f6 +[Library addMessages:withMailbox:fetchBodies:isInitialImportldMessagesByNewMessage:] + 3654
2 com.apple.MessageFramework 0x9a1d15a8 +[Library addMessages:withMailbox:fetchBodiesldMessagesByNewMessage:] + 74
3 com.apple.MessageFramework 0x9a1d13f1 -[LibraryStore appendMessages:unsuccessfulOnes:newMessageIDs:newMessages:] + 112
4 com.apple.MessageFramework 0x9a1c710c -[MessageStore appendMessages:unsuccessfulOnes:newMessageIDs:] + 62
5 com.apple.MessageFramework 0x9a1c70c5 -[MessageStore appendMessages:unsuccessfulOnes:] + 55
6 com.apple.MessageFramework 0x9a1fa68a -[MessageRule _appendMessages:fromSourceMailbox:toDestinationMailbox:destinationStores:rejectedMessages:messagesToBeDeleted:] + 478
7 com.apple.MessageFramework 0x9a1e713e -[MessageRule performActionsOnMessages:destinationStores:rejectedMessages:messagesToBeDeleted:] + 1080
8 com.apple.MessageFramework 0x9a1e6bf7 _routeMessagesInDictionary + 201
9 com.apple.MessageFramework 0x9a1e6026 -[MessageRouter routeMessages:fromStores:] + 2274
10 com.apple.MessageFramework 0x9a1f55a5 -[MessageRouter routeQueuedMessages] + 911
11 libobjc.A.dylib 0x90a5cd76 objc_msgSendv + 54
12 com.apple.Foundation 0x92802d82 -[NSInvocation invoke] + 932
13 com.apple.MessageFramework 0x9a1678d0 -[MonitoredInvocation invoke] + 128
14 com.apple.MessageFramework 0x9a167761 +[WorkerThread _execute:] + 80
15 com.apple.Foundation 0x927fbcfc forkThreadForFunction + 123
16 libSystem.B.dylib 0x90023d67 _pthread_body + 84
.
.
.
Thread 9 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9a1cd9e9 ecx: 0xffffffff edx: 0x00000080
edi: 0x00000000 esi: 0x00000000 ebp: 0xb060c278 esp: 0xb060c210
ss: 0x0000001f efl: 0x00010286 eip: 0x9a1cdc06 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
0x1000 - 0x1b2fff com.apple.mail 2.1.3 (753.1) /Applications/Mail.app/Contents/MacOS/Mail
0x305000 - 0x3f2fff com.apple.WebKit 4533.19 (4533.19.4) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x497000 - 0x575fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x5a1000 - 0x779fff com.apple.JavaScriptCore 4533.19 (4533.19.1) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x1008000 - 0x1ac9fff com.apple.WebCore 4533.19 (4533.19.4) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x241a000 - 0x241cfff com.Logitech.Control Center.Scroll Enhancer Loader 2.7.0 /Library/InputManagers/LCC Scroll Enhancer Loader/LCC Scroll Enhancer Loader.bundle/Contents/MacOS/LCC Scroll Enhancer Loader
0x2432000 - 0x2435fff com.Logitech.Control Center.Scroll Enhancer 2.7.0 /Library/Application Support/Logitech.localized/Logitech Control Center.localized/LCC Scroll Enhancer.bundle/Contents/MacOS/LCC Scroll Enhancer
0x1600b000 - 0x16028fff com.automagicsoftware.httpmailplugin 1.0 (1.47 Tiger) (1.1) /Users/robertstephens/Library/Mail/Bundles/httpmail.mailbundle/Contents/MacOS/httpmail
0x16818000 - 0x1682dfff com.apple.Mail.Syncer 2.1.3 (753.1) /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncschema/Contents/MacOS/Syncer
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x901c5000 - 0x90202fff com.apple.CoreText 1.1.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x90229000 - 0x902fffff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.85 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a57000 - 0x90ad6fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aff000 - 0x90b63fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x90bd2000 - 0x90bd9fff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x90bde000 - 0x90c51fff com.apple.framework.IOKit 1.4.8 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90c66000 - 0x90c78fff libauto.dylib /usr/lib/libauto.dylib
0x90c7e000 - 0x90f24fff com.apple.CoreServices.CarbonCore 682.31 (682.32) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
0x90f67000 - 0x90fcffff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x91008000 - 0x91047fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9105a000 - 0x9106afff com.apple.WebServices 1.1.3 (1.1.0) /System
.
.
.
Model: MacBook2,1, BootROM MB21.00A5.B07, 2 processors, Intel Core 2 Duo, 2 GHz, 1 GB
Graphics: Intel GMA 950, GMA 950, Built-In, spdisplays_integrated_vram
Memory Module: BANK 0/DIMM0, 512 MB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 512 MB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x87), 1.4.4
Bluetooth: Version 1.9.5f4, 2 service, 0 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: TOSHIBA MK8034GSX, 74.53 GB
Parallel ATA Device: MATSHITADVD-R UJ-857D
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: USB Optical Mouse, Logitech, Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA