imac os x 6.8 problem

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My wife's machine Imac with 3.6 gig of ram, and 69 gig out of 250 available. she has an hp photosmart all in one. When she prints, the computer freezes.
she can't force quit or anything. machine needs to be rebooted from power button. Once it comes back on, it prints. I've ripped out the hp software and reinstalled 3 times. Can any one tell me what's going on? Would it work better with Lion?
Thanks
 
Joined
Oct 22, 2010
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Location
Bretforton, Worcestershire
Your Mac's Specs
MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
Could be a number of things causing the conflict. First thing I would suggest is to repair permissions, to do this go to Applications > Utilities > Disk Utility, click on the first aid tab, then click Repair Permissions.

Hopefully this will help, let us know the outcome.

- Simon
 
Joined
Oct 22, 2010
Messages
2,571
Reaction score
79
Points
48
Location
Bretforton, Worcestershire
Your Mac's Specs
MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
Not a problem, glad to help, if you have any more issues with it though you know where to find us :)

- Simon
 

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