- Joined
- Aug 30, 2011
- Messages
- 16
- Reaction score
- 0
- Points
- 1
Hi. I'm unable to open Excel. As soon as I click on the icon, I receive the error message: Microsoft Excel cannot be opened because of a problem. Check with ... be sure Excel works with this version of Mac OS X. Yo may need to reinstall the application."
I can't reinstall the program because I moved recently and don't know where it is. I purchased it legally at an Apple store. Here are the details of the error message "ignore" or "report" box. Are any of you able to give me advice on what to try until I can find my original copy to reinstall? Thanks. Also, for those of you who are regular forum members, I'm sorry to hear about Schweb passing away. His name is even familiar to me as someone patient who gave detailed advice whenever I searched for a solution to my Mac missteps.
Date/Time: 2011-08-30 00:47:05.022 -0400
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 8765 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 3
Anonymous UUID: 34290154-4EA2-4417-B6C8-FED6B540A979
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
Referenced from: /Users/Anne/Desktop/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld
I can't reinstall the program because I moved recently and don't know where it is. I purchased it legally at an Apple store. Here are the details of the error message "ignore" or "report" box. Are any of you able to give me advice on what to try until I can find my original copy to reinstall? Thanks. Also, for those of you who are regular forum members, I'm sorry to hear about Schweb passing away. His name is even familiar to me as someone patient who gave detailed advice whenever I searched for a solution to my Mac missteps.
Date/Time: 2011-08-30 00:47:05.022 -0400
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 8765 sec
Crashes Since Last Report: 3
Per-App Crashes Since Last Report: 3
Anonymous UUID: 34290154-4EA2-4417-B6C8-FED6B540A979
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
Referenced from: /Users/Anne/Desktop/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4163b dyld 132.1 (???) <4CDE4F04-0DD6-224E-ACE5-3C06E169A801> /usr/lib/dyld