Hi Everyone, I've got a problem that I'm at my wits end with. I have a user who has a Mac and Office 2011. We are running an Exchange 2007 server and have her email setup in Outlook 2011. Recently, a change was made (don't know what) that has caused all her email to immediately be moved from the inbox to some ridiculous "on my computer" folder.
This wouldn't be a problem if it wanted to just copy all new emails to the "on my computer" folder, but this is not the case. Outlook is literally moving/deleting the original message from the exchange server! There is NO rule setup to do this, yet it does it anyway. On her iphone, messages will come in and disappear 5 seconds later (but only when Outlook is running). Same thing happens with Web Access (OWA). PLEASE, can anyone tell me how to defeat this evil software!? I feel like Outlook 2011 is trying to make our exchange email act like POP3 email!
Thanks,
Josh
This wouldn't be a problem if it wanted to just copy all new emails to the "on my computer" folder, but this is not the case. Outlook is literally moving/deleting the original message from the exchange server! There is NO rule setup to do this, yet it does it anyway. On her iphone, messages will come in and disappear 5 seconds later (but only when Outlook is running). Same thing happens with Web Access (OWA). PLEASE, can anyone tell me how to defeat this evil software!? I feel like Outlook 2011 is trying to make our exchange email act like POP3 email!
Thanks,
Josh