HI Ok I am looking for additional help on this.
Yes I have tried all the basics like adjusting brightness, I've tried different cases to see if they affect the sensor. I have reset it. I have let it drain completely and charge completely. I am reasonably convinced something is wrong with the sensor in my iPod. I have done some web search and while not common it does appear to be an issue others have had.
So my problem is this, I think it is just a sensor issue, everything else on the iPod works fine. While its too had to see to be useful, I can see that video,games,apps all still work. I can still use it as a music playing device.
SO the device is a 2nd generation and its no longer covered by any apple care. BUt I paid about $500 for it(back in the day 32 gig) so to some degree I'd be willing pay to get it fixed.
I have been looking at the apple website and I have a hard time figuring out if that is possible. (probably my own misunderstanding of how things work). I have tried calling customer support but it appears I have to fill out an incident report that will cost 29.95. I have looked on the website and I can't seem to figure out if they will actually repair(for a cost) an item that is no longer under warranty.
Can anyone help me out.
Will Apple repair my product?
Any idea how much it will cost?
Will Apple tell me how much it will cost to repair it before they actually do(i.e. if its $400 to repair i'll just buy a new one)
If they don't repair it will they send it back?
How do I start all this process? (i.e. can i do it without paying the service phone call fee?....i just feel confident they won't be able to "service" anything over the phone)
Anyway I rambled on,
Any help?