Cannot access my Apple Account

Some how, I cannot access my iTunes account and my Mobile Me account. My iTunes account keeps telling me my username/pass is incorrect. So I go to Apple and request an email to reset my password. I have asked probably 5 times, I have yet to receive an email over the past 2 days. So I went to the other option to reset my password. They will not let you advance further unless you put in your DOB, so I do but Apple tells me that my DOB is wrong.


I then noticed a dollar iTunes charge to my checking account. WTHeck Apple.


Any idea how I can fix this?

Moved. Does not belong in the "Lounge".

You need to contact Apple customer service and explain what happened. They're the only ones who can reset your account and issue a refund for any overcharges.

My guess would be that your password was very, very easy to guess and got hacked, so it is the person who changed your account password who keeps getting the emails.

As said above, call Apple.