Account Disabled

Hey all,

My account get's disabled every day now (used to be once a week) i use a Russian credit card, and every time i have to go through the process of unblocking my account it charges me 1USD. I use the account mainly to buy Apps from my Iphone and the Ipad.

Why dose it get disabled all the freaking time? please help

What the heck account are you talking about??

- Nick

pigoo3 said:

What the heck account are you talking about??

- Nick

Click to expand...

itunes account, app store account....

Psladkov said:

itunes account, app store account....

Click to expand...

Thanks for the info...just wanted to be sure that we were talking the correct account...since it wasn't specifically mentioned in your original post.

Where do you live? If your current address & the address for your Russian credit card don't match...this can cause problems. Have you tried contacting Apple to see what the problem is?

- Nick

pigoo3 said:

Thanks for the info...just wanted to be sure that we were talking the correct account...since it wasn't specifically mentioned in your original post.

Where do you live? If your current address & the address for your Russian credit card don't match...this can cause problems. Have you tried contacting Apple to see what the problem is?

- Nick

Click to expand...

I am not in Russia atm, but the credit card and the adress match. worked before

Psladkov said:

I am not in Russia atm, but the credit card and the adress match. worked before

Click to expand...

The IP address of the computer you are using can also affect things.

If (for example) you are:

- a Russian citizen...and you are a student studying in another country
- are a Russian citizen working in another country
- or you are visiting family or friends in another country

...then the IP address of your computer will be different than the physical address of the Russian credit card you are using.

Companies (like iTunes or the Mac App Store) get concerned from a security and fraud standpoint when the:

- credit card address (Russia in this example) doesn't match the credit card users physical address (a different country)
- or when the country where the person is downloading the applications (computer IP address)...doesn't match the credit card address (Russia).

If everything worked before...and you periodically are having problems...contact an Apple representative...and see what issue is. This is really the best solution...and the most reliable solution.

- Nick