Wondering if anyone else has US Bank and has experienced this or has experienced it elsewhere...
US Bank now offers online deposit via a scanner. Their site searches your computer for a scanner driver that is TWAIN compatible. I have an EPSON Stylus NX420 all-in-one, which should meet their TWAIN requirement, and I have the "image capture" software for the scanner installed and updated. But the Bank site does not recognize it or something and says it finds nothing compatible. It does find an old HP driver that i still had installed for my old all-in-one that I no longer own. I also tried installing VueScan, which did not help. I tried it in Safari and Firefox.
Not sure if this could be a mac compatibility issue or if it is the Epson software that is not compatible with the bank's site? Or, do I need to download some other TWAIN driver or something beyond "image capture"? Any help would be appreciated. Thanks!
US Bank now offers online deposit via a scanner. Their site searches your computer for a scanner driver that is TWAIN compatible. I have an EPSON Stylus NX420 all-in-one, which should meet their TWAIN requirement, and I have the "image capture" software for the scanner installed and updated. But the Bank site does not recognize it or something and says it finds nothing compatible. It does find an old HP driver that i still had installed for my old all-in-one that I no longer own. I also tried installing VueScan, which did not help. I tried it in Safari and Firefox.
Not sure if this could be a mac compatibility issue or if it is the Epson software that is not compatible with the bank's site? Or, do I need to download some other TWAIN driver or something beyond "image capture"? Any help would be appreciated. Thanks!