I have a 22" iMac that is approximately 2 years old. I've never had an issue with it. There is very little 3rd party software and applications installed. On Sunday I was online (Safari) when it froze and I got the rainbow-colored spinning wheel. I waited several minutes for it to unfreeze but it didn't. I reset it from the back and it would not reboot past the gray screen with the apple and spinning loading wheel.
I did my research on this board and tried Safe Boot, resetting PRAM, and repairing the disc via Disc Utility but to no avail. I then attempted an Auto Archive and Install using the Mac OS X discs I received with the computer. I got through the first disc after several attempts and the second disc loaded to completion. The issue is my mouse wouldn't work (batteries are fine) so I couldn't click "Continue" after the second disc loaded. I had to do another reset and now I feel like I'm screwed since when I reset my iMac I can't use any key commands (to perform a safe boot, boot from disc or eject the disc) and it will not load past the same grey screen with the apple and spinning loading wheel.
Any help would be greatly appreciated, thank you!
I did my research on this board and tried Safe Boot, resetting PRAM, and repairing the disc via Disc Utility but to no avail. I then attempted an Auto Archive and Install using the Mac OS X discs I received with the computer. I got through the first disc after several attempts and the second disc loaded to completion. The issue is my mouse wouldn't work (batteries are fine) so I couldn't click "Continue" after the second disc loaded. I had to do another reset and now I feel like I'm screwed since when I reset my iMac I can't use any key commands (to perform a safe boot, boot from disc or eject the disc) and it will not load past the same grey screen with the apple and spinning loading wheel.
Any help would be greatly appreciated, thank you!