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- May 10, 2011
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I am helping a friend with a hardware problem on her Mac. It is not recognizing her external hard drive. She tells me it is linked to a program called Time Machine. My experience with computers is limited to PCs using Linux so it took me awhile to figure out how to find the information I needed. In the file manager Time Machine does not sound up. In System Devices it showed the Freeagent (Time Machine) but no matter how many times I unplugged it or changed USB ports the device never showed up in the file manager. At that point I figured it was a problem with the FreeAgent hard drive so I brought it home. When I plugged it into my Linux Netbook the file manager came up and all her files were there. Could someone tell me how to get OS X to recognize this drive?
We tried:
Changing USB ports.
Rebooting the OS.
Tried plugging another thumb drive into a USB port and it was recognized.
We tried:
Changing USB ports.
Rebooting the OS.
Tried plugging another thumb drive into a USB port and it was recognized.