Similar problem
Hi everyone. I am having a similar problem and have searched all over the web, posted to the Apple forum and tried numerous fixes and still can't get this problem resolved. I wasn't able to back up my data and although I do have all my files saved to an external drive, I would rather have a clone than have to do a clean install. Here's my issue. Any advice would be greatly appreciated.
I recently had my computer repaired through AppleCare. They replaced the logic board, top cover, a connector and battery. When I first got the computer back, I turned it on, booted to the Mac partition, everything was good. I then booted to Windows with the Bootcamp partition and everything was good. Even the stuff I had open before the damage were still up. I shut it down, boxed everything up and didn't touch it until I got home.
When I got home, I booted up Windows 7 and now all I get is it boots to a black screen with the cursor which is movable, but otherwise, nothing else will load. I ran the repair utility, tried safe mode and it says no errors are found, however, it still won't load. I also ran a chkdsk and tried to repair the bootloader. I haven't figured out why it booted up the first time I got the computer back but now it won't do anything. I never got a chance to back everything up because my computer was damaged from liquid damage, but I can still see all the files on my Bootcamp partition through finder from the Mac side.
I don't know exactly why it's doing this or what to search to find an answer to the problem. When I first got my MBP, I installed Windows 7 through and upgrade disc from my job, so I don't know what my next steps should be.
Other steps:
Tried WinClone to copy the drive and it gave me an error message on the log.
Tried to run system repair several times and it came back with no errors. Same for memory diagnostic tool. Everytime I run the repairs, it finds no errors but still boots up to the black screen with cursor. Ugh, this is so frustrating.
Right now I have most of my files backed up on my external drive, but I still want to find a way to clone the drive and then it looks like my only choice is to do a clean install. How do I do that? Someone else set up the partition for me when I got my computer, so I don't know how to remove the version of Windows 7 to do a clean install or if I have to start messing with the partition. I only have an upgrade disk which is legitimate and what I used to install Windows when I got my MBP. We installed it from the upgrade disk the first day I got the computer, so I'm hoping that will still work to do a clean install. Please help!
Any more thoughts? I thought about calling AppleCare but I doubt they'd help since it's Windows 7, but it was not doing this before the repair. I guess I'm lucky I still have access to the files.