This is my first post on the Mac forum and I'm hoping someone can help me out.
We had a problem with our digital HD camcorder and had to have it sent off and the movie files recovered from it's hard drive. When the company sent it back to us, they put it on an external drive and all the movies are in MPG format. Our Macbook Quicktime software would not play them. So, we upgraded our Mac OS to OS X ver. 10.5.8 and then we purchased the Quicktime MPG add on from Apple's website for $19.99. AFter doing this we plugged the external hard drive back to our Macbook and was able to play the MPG movie files fine... the big problem was there is no audio. When I go to display A/V controls, my video parameters can be adjusted but the audio parameters are "grayed out" and it wont let me change them at all.
What is up with this and what can I do to remedy it?
FYI - our Quicktime software version is 7.6.9 (1680.9)
Thanks in advance,
Rod
We had a problem with our digital HD camcorder and had to have it sent off and the movie files recovered from it's hard drive. When the company sent it back to us, they put it on an external drive and all the movies are in MPG format. Our Macbook Quicktime software would not play them. So, we upgraded our Mac OS to OS X ver. 10.5.8 and then we purchased the Quicktime MPG add on from Apple's website for $19.99. AFter doing this we plugged the external hard drive back to our Macbook and was able to play the MPG movie files fine... the big problem was there is no audio. When I go to display A/V controls, my video parameters can be adjusted but the audio parameters are "grayed out" and it wont let me change them at all.
What is up with this and what can I do to remedy it?
FYI - our Quicktime software version is 7.6.9 (1680.9)
Thanks in advance,
Rod