MacBook Air 11' - kernel panic

Joined
Apr 20, 2011
Messages
6
Reaction score
0
Points
1
Hello.

My friend has got MacBook Air 11' from Late2010 with Mac OS X 10.6.7 (he upgraded it from 10.6.5).

He has got modem for wireless network - Option GIO225.

He pluged it into USB and Mac correctly installed software and program for connecting the Internet. Everything is ok until secound pluged in... :/
When he puted modem into USB after installation Mac immediatelly has KERNEL PANIC and everything is frozen...

Have you got an idea about what is wrong ? or why Mac OS doesn't "like" this modem ? :>

Hm.. Maybe it because Mac OS X 10.7 Lion, maybe in 10.6.4 will be ok ?

Regards.
 
Joined
Sep 9, 2009
Messages
5,473
Reaction score
201
Points
63
Location
Down Under :D
Your Mac's Specs
Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
If he's not a developer, has has obtained Lion illegally, and if he is a developer, he needs to contact Apple to resolve this!
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Right on. If he was a developer under NDA he would not have Lion on a production machine. It would be on a test machine specifically for that purpose.
 
Joined
Sep 9, 2009
Messages
5,473
Reaction score
201
Points
63
Location
Down Under :D
Your Mac's Specs
Back to my old 2.2GHz C2D MB after selling my MBP and wondering what my next Mac will be :)
Ok then, what he has is OS X 10.6.7, not 10.7!
As for the kernal panic, you would need to post the logs that maybe someone here can read and interpret for you.
 
OP
M
Joined
Apr 20, 2011
Messages
6
Reaction score
0
Points
1
Ok.. So i have to wait for my friend...
And can you tell me how to take that logs ? Because i have to explain my friend how to... because he hasn't got Internet...
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Can you paste it here in a reply so we can give it a look? The link you supplied for viewing the KP is not working.
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
This is where the panic is occurring:

Kernel Extensions in backtrace (with dependencies):
com.option.driver.OptionQC(1.1.16)@0x451e5000->0x451effff
dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xd31000
dependency: com.apple.iokit.IOUSBFamily(4.1.8)@0x1230000
dependency: com.apple.iokit.IOSerialFamily(10.0.3)@0x132a000
com.apple.iokit.IONetworkingFamily(1.10)@0xd31000->0xd47fff

BSD process name corresponding to current thread: kernel_task


It's a driver that's loading which in turn is causing the KP. Possibly one of the above.

That's about the best I can figure out without knowing exactly what's going on.
 
OP
M
Joined
Apr 20, 2011
Messages
6
Reaction score
0
Points
1
Thanks for help :)
He tried to updated drivers to newtest version yesterday and KP didn't show...
But new problem started.. Now there aren't any KP but after some minutes application to connect the Internet make Finder frozen... And there is one way to unfrozen it - kill Net Application...

I think the only way to resolved the problem is exchange modem for another one :)

Anyway.. Thanks for help :)
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top