Scanner Help - Going Nuts

hi

i've just bought a packard bell scanner which clearly states on the box and cd
that it is mac compatible. however there is nothing on the cd for mac install
nothing in the intructions and nothing on their website

no drivers nothing this is driving me crazy , it is a bog standard USB scanner
how do you insatll on a mac?

any help appreciated

kind regards

brendan67 said:

hi

i've just bought a packard bell scanner which clearly states on the box and cd
that it is mac compatible. however there is nothing on the cd for mac install
nothing in the intructions and nothing on their website

no drivers nothing this is driving me crazy , it is a bog standard USB scanner
how do you insatll on a mac?

any help appreciated

kind regards

Click to expand...

Have you tried the Packard Bell site?
http://support.packardbell.com/uk/download

However, most things won't need a "driver", they just work when you connect them. Have you tried just connecting the scanner and trying to use it and acquire things from it?

D3v1L80Y said:

Have you tried the Packard Bell site?
http://support.packardbell.com/uk/

However, most things won't need a "driver", they just work when you connect them. Have you tried just connecting the scanner and trying to use it and acquire things from it?

Click to expand...

hi thanks for reply

just plugged it in and it lights up - how do i aquire things from it

nothinon packard bell site

regards

You can try the VueScan application.

rman said:

You can try the VueScan application.

Click to expand...

hi

hanks for that
vuescan says that there is no scanner attached when i try to use it

but the scannner is plugged in by USB

any advice?

regards

brendan67 said:

hi

hanks for that
vuescan says that there is no scanner attached when i try to use it

but the scannner is plugged in by USB

any advice?

regards

Click to expand...

If the scanner is plugged in, go to :
Applications>Image Capture.

Once Image Capture is open, it should have a Scanner Window open if the scanner is recognized.
If not, then regardless of what the box says, your scanner is likely not Mac compatible. I have not been able to find any drivers or install guides for it online anywhere.

D3v1L80Y said:

If the scanner is plugged in, go to :
Applications>Image Capture.

Once Image Capture is open, it should have a Scanner Window open if the scanner is recognized.
If not, then regardless of what the box says, your scanner is likely not Mac compatible. I have not been able to find any drivers or install guides for it online anywhere.

Click to expand...

hi

thanks for that

no image capture device attached - so as far as i can see its incompatible

how can these massive companies say it is when it clearly is not?

its even printed on the cd rom but I'm about to take it back

no software on the cd or or the website

crap total crap

regards

Is this a brand new scanner? I know the Packard Bell name has been resurected and new computers under that name. I was wondering if it was an older model and by Mac Compatible they meant OS9 or below. If VueScan will not find it I wonder what will.

dtravis7 said:

Is this a brand new scanner? I know the Packard Bell name has been resurected and new computers under that name. I was wondering if it was an older model and by Mac Compatible they meant OS9 or below. If VueScan will not find it I wonder what will.

Click to expand...

hi

yep brand new says on cd MacOSX (classic mode)?

does that mean i need to switch to classic mode to use it

if yes how do you do that?

regards

So the CD that came with the scanner says OSX Classic mode? I sure hope you do not have to go into classic just to scan. Classic support is on the CD/DVD that came with your Mac. On my Mini I think it's in extras. I will check and get back to you. You find the classic installer and install it. Is your install media for OSX on CD's or DVD and which version of OSX is it?