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- Apr 5, 2011
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Hello,
After receiving a used Mac Book Air with all of its old contents still on the HD, I wanted to do a clean install. I rebooted from an apple USB containing Snow Leopard Back Up software. Using Disk Utility, I deleted the contents of the HD. When trying to then install the software, I get the error message "Mac OS X can't be installed on this computer." Now when I boot up the computer, I get a blank screen with a question mark, and I can't install the system software from the USB.
Of note: the USB with the backup software actually came with a newer Mac Book Air, and did not come with this one. Any advice is much appreciated!
After receiving a used Mac Book Air with all of its old contents still on the HD, I wanted to do a clean install. I rebooted from an apple USB containing Snow Leopard Back Up software. Using Disk Utility, I deleted the contents of the HD. When trying to then install the software, I get the error message "Mac OS X can't be installed on this computer." Now when I boot up the computer, I get a blank screen with a question mark, and I can't install the system software from the USB.
Of note: the USB with the backup software actually came with a newer Mac Book Air, and did not come with this one. Any advice is much appreciated!