Can't send email with my cox account

a.j.c. · Apr 4, 2011

It took a bit to set up my email on my iPad but after copying the same setting from my iPhone it's working.

However I can only receive emails can't send them and even went to the apple store and they could not figure out the problem..

I have tried different outgoing settings with no luck.

Anyone have a cox email account with issues on iOS devices?
Thanks

Buzzard2010 · Apr 4, 2011

Does it throw up an error message or just constantly trying to send the email?

Cheers
- Simon

a.j.c. · Apr 4, 2011

Yes it does
In fact depending on the settings various error messages pop up

schweb · Apr 4, 2011

Have you contacted Cox? Also, did you follow the exact instructions on Cox's site for how to setup your email client?

I've got Cox also and I know they're pretty thorough. Give them a call if you get stuck.

a.j.c. · Apr 4, 2011

Thanks for the advice..

Yeah I'm gonna give cox a call when I get out of work.

I might just start using my yahoo account a little more but would love to get this working

class77 · Apr 5, 2011

a.j.c. said:
It took a bit to set up my email on my iPad but after copying the same setting from my iPhone it's working.

However I can only receive emails can't send them and even went to the apple store and they could not figure out the problem..

I have tried different outgoing settings with no luck.

Anyone have a cox email account with issues on iOS devices?
Thanks

I had the same exact problem. I don't know if it will work for you, but this worked for me.

Go to Mail, Contacts, Calendar: click your Cox Account Information: click Account: click Mail: click STMP: click Primary Server: Look under Outgoing Mail Server and make sure your password is showing. It was not in my case and that was the problem.

a.j.c. · Apr 5, 2011

Wow that worked!!

Thank u very much..

I wasn't using those settings mainly because my iPhone wasn't and outgoing email was working for that device.

Now all i have to deal with is the occasional "cannot get mail cause account is open on another device" message since I have both iPhone and iPad fetching mail,but that I can live with

Thanks again

class77 · Apr 6, 2011

Happy to have helped