I have bought a second hand MacBook Pro and I switch it on and a box comes up with guest account and Macbook pro.If I click on Guest Account the box wobbles and nothing else happens.If I click on Macbook pro a box comes up requiring a password.
I have been given a password by the previous owner but it does not work.I put the password in and the box wobbles and nothing else happens.I have contacted the previouse owner and he has had "a stab" at some more passwords none of wich work.The prevoiuse owner has said"I should put the disc in and reboot the computer holding the C button down and follow the instructions to reset".I don't mind doing that but I must know that it will reset and I will have NO problems.If there is anyway that it will not reset I shall just ask for a refund.Thanks for your help.
I have been given a password by the previous owner but it does not work.I put the password in and the box wobbles and nothing else happens.I have contacted the previouse owner and he has had "a stab" at some more passwords none of wich work.The prevoiuse owner has said"I should put the disc in and reboot the computer holding the C button down and follow the instructions to reset".I don't mind doing that but I must know that it will reset and I will have NO problems.If there is anyway that it will not reset I shall just ask for a refund.Thanks for your help.