Preview keeps crashing

Joined
Feb 12, 2011
Messages
2
Reaction score
0
Points
1
Hi, recently Preview in my macbook pro (10.6) keeps crashing with the following error message. I have searched google a few times, but couldn't find a solution.

Preview quit unexpectedly
Process: Preview [3508]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 5.0.3 (504.1)
Build Info: Preview-5040100~2
Code Type: X86-64 (Native)
Parent Process: launchd [471]

Date/Time: 2011-02-12 20:44:39.220 +0900
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6

Interval Since Last Report: 285683 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 163585 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 942A44DB-D685-4070-A1A4-D9D57ED59D2F

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Application Specific Information:
objc_msgSend() selector name: window


Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x00007fff81a3b120 objc_msgSend + 44
1 com.apple.imageKit 0x00007fff829fbe1b -[IKCameraDeviceViewHandler updateItemDisplay:] + 242
2 com.apple.Foundation 0x00007fff82dfd44f __NSThreadPerformPerform + 219
3 com.apple.CoreFoundation 0x00007fff86552401 __CFRunLoopDoSources0 + 1361
4 com.apple.CoreFoundation 0x00007fff865505f9 __CFRunLoopRun + 873
5 com.apple.CoreFoundation 0x00007fff8654fdbf CFRunLoopRunSpecific + 575
6 com.apple.HIToolbox 0x00007fff847f693a RunCurrentEventLoopInMode + 333
7 com.apple.HIToolbox 0x00007fff847f673f ReceiveNextEventCommon + 310
8 com.apple.HIToolbox 0x00007fff847f65f8 BlockUntilNextEventMatchingListInMode + 59
9 com.apple.AppKit 0x00007fff83b7ce64 _DPSNextEvent + 718
10 com.apple.AppKit 0x00007fff83b7c7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
11 com.apple.AppKit 0x00007fff83b4248b -[NSApplication run] + 395
12 com.apple.AppKit 0x00007fff83b3b1a8 NSApplicationMain + 364
13 com.apple.Preview 0x0000000100001454 start + 52

Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8269616a kevent + 10
1 libSystem.B.dylib 0x00007fff8269803d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff82697d14 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8269783e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff82697168 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff82697005 start_wqthread + 13

Thread 2: Dispatch queue: com.apple.root.default-priority


The actual error log is larger, but I couldn't post it all due to the character limit restriction
 

bobtomay

,
Retired Staff
Joined
Dec 22, 2006
Messages
26,561
Reaction score
677
Points
113
Location
Texas, where else?
Your Mac's Specs
15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
Does it crash in a new user account?
 
OP
A
Joined
Feb 12, 2011
Messages
2
Reaction score
0
Points
1
another user

I have only 1 user so, can't test it for another user. I can create a new user, but just wanna be sure if this is gonna work or not.
Thanks.
 
Joined
Jul 30, 2009
Messages
7,298
Reaction score
302
Points
83
Location
Wisconsin
Your Mac's Specs
Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
You could try a new Preview plist file, but if it doesn't fix it, the new user account is the next test.

HD/Users/YourUserName/Library/Preferences/com.apple.Preview.plist

Place that file on your Desktop, then go into Preview. That will create a new file set to defaults, and free of bugs. If your current one has no bugs, then this won't help, but it's the way to find that out.
 
Joined
Mar 8, 2011
Messages
1
Reaction score
0
Points
1
Preview crashing

I have the same problem, Preview crashes when I try to open an image, or make a screen shot from inside the application.

I have removed all the pref files and I have tried a second user account, it still crashes.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top