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- Mar 30, 2008
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- Your Mac's Specs
- MacBook Air 2015 13" OS X El Capitan
Hey everyone,
I updated mac skype to 5.0 about a week after it came in January. My partner, at my prompting, updated his skype (Windows) at the same time to 5.1. While we had recently been having some issues with video and sound quality (freezing, dropped video, fuzzy quality, garbled or dropped audio) before updating (which is what prompted me to look for an update), since updating we haven't been able to have a single conversation online through skype. My audio to him is usually ok, but I can't get decent audio on my end, I can rarely get a video feed from him, and my video to him freezes or drops continuously. When we are skyping, my airport signal shows as being strong (although I can't seem to do anything else online while skype is running a chat), while his internet signal shows as poor; however, he has been in touch with his ISP and has tried all sorts of things with the modem and router, with no luck.
I am wondering if these new versions of skype might be hogging the internet, our computer resources, or something similar? Also wondering if anyone else is experiencing similar problems? I have been digging around online and while everyone seems to hate 5.0 (I agree) mostly it's for aesthetic/UI reasons. No mention of connection impossibilities like we are having - which makes me think it is his internet connection that is the problem, even though we can't figure out what exactly that is.
I am using Mac OS X 10.5.8, Processor: 2GHz Intel Core 2 Duo, Memory: 2GB 667 MHz DDR2 SDRAM (MacBook, circa 2007).
Any suggestions would be welcome! Maybe also suggestions on skype alternatives...
I updated mac skype to 5.0 about a week after it came in January. My partner, at my prompting, updated his skype (Windows) at the same time to 5.1. While we had recently been having some issues with video and sound quality (freezing, dropped video, fuzzy quality, garbled or dropped audio) before updating (which is what prompted me to look for an update), since updating we haven't been able to have a single conversation online through skype. My audio to him is usually ok, but I can't get decent audio on my end, I can rarely get a video feed from him, and my video to him freezes or drops continuously. When we are skyping, my airport signal shows as being strong (although I can't seem to do anything else online while skype is running a chat), while his internet signal shows as poor; however, he has been in touch with his ISP and has tried all sorts of things with the modem and router, with no luck.
I am wondering if these new versions of skype might be hogging the internet, our computer resources, or something similar? Also wondering if anyone else is experiencing similar problems? I have been digging around online and while everyone seems to hate 5.0 (I agree) mostly it's for aesthetic/UI reasons. No mention of connection impossibilities like we are having - which makes me think it is his internet connection that is the problem, even though we can't figure out what exactly that is.
I am using Mac OS X 10.5.8, Processor: 2GHz Intel Core 2 Duo, Memory: 2GB 667 MHz DDR2 SDRAM (MacBook, circa 2007).
Any suggestions would be welcome! Maybe also suggestions on skype alternatives...