- Joined
- Sep 29, 2003
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- Your Mac's Specs
- Black MacBook. Once you go black, you never go back. 2.0 Ghz Intel Core Duo; 2 GB RAM; 80 GB HDD
the sad part about this story is that i've only had my 15" Aluminum Powerbook for about a month and it needed these repairs.
so after using the powerbook for about a month i noticed there were these two white misty spots on the screen and my left SHIFT key was somewhat defective. i called up applecare and told them about my problems and they said they would get right on it. next morning i wake up and there's a delivery box waiting for me. i put my powerbook inside and shipped it to them. i called today(2 business days after i sent it, 4 days total) and they said they've already looked at it and determined that it needs a replacement LCD screen and a replacement backlit keyboard, but that i should still be receiving it within the 5-7 business days as promised. so far so good, i'll let you all know how the computer is when i get it back. if this story turns out well i think i might be tempted to purchase the extended 3-year applecare protection plan, but that $350 price tag is a pretty big minus.
so after using the powerbook for about a month i noticed there were these two white misty spots on the screen and my left SHIFT key was somewhat defective. i called up applecare and told them about my problems and they said they would get right on it. next morning i wake up and there's a delivery box waiting for me. i put my powerbook inside and shipped it to them. i called today(2 business days after i sent it, 4 days total) and they said they've already looked at it and determined that it needs a replacement LCD screen and a replacement backlit keyboard, but that i should still be receiving it within the 5-7 business days as promised. so far so good, i'll let you all know how the computer is when i get it back. if this story turns out well i think i might be tempted to purchase the extended 3-year applecare protection plan, but that $350 price tag is a pretty big minus.