Hi there,
Got my iMac recently and a free printer with it, the HP Officejet C4500. I am trying to install it through a USB cable and when I get to the end of the installation and it asks me to Set up the printer I get a blank window where I should be seeing the printer icon to select it. Then a warning window pops up and says that if my printer doesn't appear on the list I might have the wrong driver (this is the cd that comes with the printer!). Just in case, I went to hp support web and downloaded the most recent version of the driver for the printer and when trying to install it I got to the same point!!!
Even in desperation, I tried to install my old Hp printer following the same procedures (the drivers are very similar and also I got the most updated version of this online...) and same thing again!!!
Help!!! I have been trying this for days now..
Got my iMac recently and a free printer with it, the HP Officejet C4500. I am trying to install it through a USB cable and when I get to the end of the installation and it asks me to Set up the printer I get a blank window where I should be seeing the printer icon to select it. Then a warning window pops up and says that if my printer doesn't appear on the list I might have the wrong driver (this is the cd that comes with the printer!). Just in case, I went to hp support web and downloaded the most recent version of the driver for the printer and when trying to install it I got to the same point!!!
Even in desperation, I tried to install my old Hp printer following the same procedures (the drivers are very similar and also I got the most updated version of this online...) and same thing again!!!
Help!!! I have been trying this for days now..