Issues With Superdrive

Joined
Jan 24, 2011
Messages
5
Reaction score
0
Points
1
Hello all,

I'm a new mac user, having recently purchased a 13" macbook pro. Since the day I brought it home, I've been having problems with the DVD RW, or so-called "superdrive". When I insert an audio CD, sometimes the system recognizes the disk, and sometimes it doesn't. It seems to be about a 50/50 shot weather the CD is read or not. If it is recognized, then I can read the data on the CD and transfer the files as normal. My problem is that I have to eject and re-insert the CD up to 3 times before this happens.

Does anyone know what could cause this issue? And if yes, how it can be rectified?
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Does it do the same thing with pre-recorded DVDs (commercially recorded)?

If it does, you may have a defective superdrive. Since the machine is new and still under warranty, take it to your local Apple store and have them look at it.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top