Help with 2010 macbook trackpad click issue

Joined
Jan 19, 2011
Messages
13
Reaction score
0
Points
1
My wife bought me a macbook for last christmas and i have to say i was anti mac for as long as i was in the computer community. i feel in love with this machine instantly.

lately i have had issues with the clicking functionality on the trackpad. it registers maybe 10% of the time and i have to find that magic spot. Just tapping works 100% of the time, but i feel that a 1 year old macbook should not have such a hardware problem.

has anyone had similar issues and found a solution sans visiting an apple store or sending it to have it repaired?

any help would be greatly appreciated.
thanks
 
Joined
Dec 16, 2010
Messages
240
Reaction score
9
Points
18
This will probably be something that is way too simple to mention, but just to be sure, you've checked the mouse/sensitivity settings, right? If you're the only one that uses it I'm sure you'd know if something had changed, but if someone else uses it, maybe they fiddled with a setting?

I'm sure someone else will chime in with a much smarter/more likely suggestion :)
 
OP
R
Joined
Jan 19, 2011
Messages
13
Reaction score
0
Points
1
yeah. nothing has really been changed. thank you for your response though
it wasnt anything too drastic. it started to register less and less and now its to the point where every 20 or so clicks one will work.

its just frustrating having an expensive machine that is relatively young that shouldnt be having this problem.

also on a side note i have all software update to date and im running MAC OS X 10.6.6
 

CrimsonRequiem


Retired Staff
Joined
Jul 24, 2008
Messages
6,003
Reaction score
125
Points
63
Your Mac's Specs
MBP 2.3 Ghz 4GB RAM 860 GB SSD, iMac 3.4 GHz Intel Core i7 32GB RAM, Fusion Drive 1TB
You do realize that you don't have to use the click function right? That just wears out the button. Tap to click and two finger tap to get secondary menus.

Since it's relatively new anyways you can always bring it into the Apple store and have them take a look at it.

20110120-jkrhdnru854cjqkcn469bk8dfi.jpg


20110120-fhcbfu25y965bq64wpurahm3n6.jpg
 
OP
R
Joined
Jan 19, 2011
Messages
13
Reaction score
0
Points
1
yes i know that i can just tap, which is what i have been using since the click doesnt work.

and youre telling me its ok to spend $1000 on a laptop and having the click button not work after only one year is ok? that doesnt make sense to me.

the laptop is not warranted and i dont have applecare since i assumed that apple products are very well designed and durable. if i go to the apple store im certain there will be a cost to it.

i appreciate your response and guide posted. thank you
 
Joined
Dec 9, 2010
Messages
844
Reaction score
49
Points
28
Location
Virginia
Your Mac's Specs
Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd
If the unit has a removable battery (iffy considering when it was purchased), you might try removing the battery and seeing if the click response returns. There's been an issue in the past with batteries swelling varying amounts, which will press on the underside of the trackpad and prevent it from clicking properly.
 
OP
R
Joined
Jan 19, 2011
Messages
13
Reaction score
0
Points
1
If the unit has a removable battery (iffy considering when it was purchased), you might try removing the battery and seeing if the click response returns. There's been an issue in the past with batteries swelling varying amounts, which will press on the underside of the trackpad and prevent it from clicking properly.

i looked underneath lastnight and its all one solid piece beneath it.
i didnt see any easy access points or screws to undo to gain entrance.

does anyone know how much apple would charge for this repair?
 
Joined
Dec 9, 2010
Messages
844
Reaction score
49
Points
28
Location
Virginia
Your Mac's Specs
Currently 13" Late 2010 MBA, 4GB/128GB; Early 2011 13" MBP, dual core i7 2.7ghz, 4gb ram, 500gb hd
Just removing the battery to confirm it's not the culprit, probably nothing... it's 10 screws on the bottom and three screws in the battery. If the battery is swollen, you'll need to have them replace the battery. You may be able to negotiate with the and just pay for parts or they might replace the battery free of charge if they're feeling generous. If it's a defective trackpad assembly, they aren't terribly expensive, but I don't recall how much. Labor would be about $85.
 
OP
R
Joined
Jan 19, 2011
Messages
13
Reaction score
0
Points
1
bingfo still

i dont see any screws on the bottom.
i dont feel comfortable taking it apart.

does anyone else have any info
 
OP
R
Joined
Jan 19, 2011
Messages
13
Reaction score
0
Points
1
it has been over a year since i purchased the macbook...could i still buy the 3 year extended warranty for it?

also, would it cover repairing the non rresponsive click issue?
 
Joined
Jun 13, 2010
Messages
217
Reaction score
8
Points
18
Location
England
Your Mac's Specs
rMBP 13 2.5GHz 121GB SSD
As far as I'm aware you can't purchase extended Applecare after the initial one year warranty has expired.

You do realize that you don't have to use the click function right?
-

Except when logging in, if you have a couple of accounts to choose from it cannot be done with a tap, it has to be a click.
 
OP
R
Joined
Jan 19, 2011
Messages
13
Reaction score
0
Points
1
i also have issues trying to select/highlight more than just a sentence with click....

i gotta figure out a way for this to get fixed....dang annoying
 
Joined
Jan 12, 2008
Messages
444
Reaction score
5
Points
18
Your Mac's Specs
13 inch 2012 Air
i actually got a virus that did the same thing to my windows machine. im pretty sure i got it from visiting an image upload site called deviantart. ive read this before it has something to do with the way their ad system rotates ads and they get some real nasty stuff there sometimes if you dont pay to have the ads removed. anyway my click got progressively worse over time. to the point i was really abusing the button out of anger. strange thing is i reinstalled windows and it worked again like brand new. never had the issue again. i dont know if thats what happened to you but anyway, true story. it works fine now after reinstallation.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top