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- Nov 27, 2009
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My MacBook Pro (purchased October '09) won't boot up, it's just hung up on the gray screen with the spinning icon. I installed the OS-X install disc and ran the disk utility. It tested the hard drive and said it was ok, I then selected to boot from the hard drive and again it's hung up. If I bring it to the Apple store will they be able to salvage the contents of the hard drive if a repair is necessary? Any help would be appreciated......