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- Nov 18, 2010
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- Your Mac's Specs
- older ipod, ipod touches 3 &4, older imac, imac 19 inch osx. love them all.
my sister -- who is very intelligent but not computer savvy -- opened a file today on her newish imac from a friend. it was some sort of chinese ppt. it has taken over her computer, she can not access any other file; she has shut it down and restarted many times but to no avail.'
any ideas how to try other types of shut downs or other types of starts? anyone know anything?? HELP me help her; she's on the phone and very stressed!
any ideas how to try other types of shut downs or other types of starts? anyone know anything?? HELP me help her; she's on the phone and very stressed!