Hiya
I've recently started working at a new employee in an IT position.
There is a single Mac here and the user is experiencing problems accessing data on a NAS box sitting on the network. Unfortunately I have zero Mac experience and wondered if anyone may be able to point me in the right direction please.
The user had no problems before the festive holidays, but upon returning when attempting to access the data he recieves a message informing that the machine is unable to connect. He has a virtual XP install within the Mac OS that can access the data fine, and is able to access other shares on different machines on the domain. Apparently the NAS box runs on Linux.
Within the Mac OS he is able to ping the NAS box by IP address, is there a way to ping via host name? I'm wondering if it may be DNS related?
I believe that he logs onto the Mac with a local account.
Apologies if the information is a little vague, any help greatly appriciated.
Thanks in advance,
Scott.
I've recently started working at a new employee in an IT position.
There is a single Mac here and the user is experiencing problems accessing data on a NAS box sitting on the network. Unfortunately I have zero Mac experience and wondered if anyone may be able to point me in the right direction please.
The user had no problems before the festive holidays, but upon returning when attempting to access the data he recieves a message informing that the machine is unable to connect. He has a virtual XP install within the Mac OS that can access the data fine, and is able to access other shares on different machines on the domain. Apparently the NAS box runs on Linux.
Within the Mac OS he is able to ping the NAS box by IP address, is there a way to ping via host name? I'm wondering if it may be DNS related?
I believe that he logs onto the Mac with a local account.
Apologies if the information is a little vague, any help greatly appriciated.
Thanks in advance,
Scott.