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- Jan 1, 2011
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I am having trouble downloading Itunes to my desktop which is running Windows XP. Apparently I have downloaded it in the past but am unable to pull it up. When I try to redownload Itunes from the apple web site it starts the process but halfway through it says," The older version of apple software update cannot be removed. Contact your technical support group. The older version of Quick time cannot be removed. Contact your technical support group." I try to go and manually removed them under programs but it will not, it says file cannot be found?? Anybody have any suggestions?