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- Dec 26, 2010
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I have a 14" Imac that is about 3 years old. I've never had a problem with it before. A few days ago, after i took it out of sleep mode, the screen was frozen (unresponsive to mouse, clicking, keyboard, etc), so I turned it off by pushing the button on the back bottom left corner. When i tried to turn it back on, it played the startup noise and then showed a grey screen for about a minute and then displayed a blinking folder with a question mark on it. I've attempted rebooting it several times but it always gives me the same response. can someone please help?