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- Dec 12, 2010
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I install and launch the VitalSource application and as soon as I do the application quites unexpectedly. I have tried the following: verify/ repair file permissions, restart computer, re-install OS and fresh install of application. I also have a Mac Mini that the application works on just fine, but I need it on my MacBook Pro for school. My school and the vitalsource tech support have been useless thus far. I have copied and pasted the error report encountered below. Please Help!
===========
Process: VitalSource Bookshelf [233]
Path: /Applications/VitalSource Bookshelf.app/Contents/MacOS/VitalSource Bookshelf
Identifier: com.vitalsource.bookshelf
Version: 5.3.4 (5.3.4)
Code Type: X86 (Native)
Parent Process: launchd [137]
Date/Time: 2010-12-12 17:23:54.200 -0800
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: -638915 sec
Crashes Since Last Report: -40
Per-App Crashes Since Last Report: -34
Anonymous UUID: DBE8C783-03EF-45A5-BE02-D3BF02581C36
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x91af4176 __kill + 10
1 libSystem.B.dylib 0x91af4168 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x91b8689d raise + 26
3 libSystem.B.dylib 0x91b9c9bc abort + 93
4 libstdc++.6.dylib 0x97abdfda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x97abc17a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x97abc1ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x97abc2b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 com.vitalsource.bookshelf 0x001f17a5 ThrowIfOSErr(long) + 69
9 com.vitalsource.bookshelf 0x001db4c2 OFileRef_Mac::OFileRef_Mac(OFileRef_Mac const&, vst::ustring16 const&) + 272
10 com.vitalsource.bookshelf 0x001dc299 OFileRef_Mac::GetOrCreateFolderRef(OFileRef_Mac, vst::ustring16 const&) + 43
11 com.vitalsource.bookshelf 0x001dc666 OFileRef_Mac::UserVitalSourceBookshelfFolder(bool) + 144
12 com.vitalsource.bookshelf 0x0010ee70 main + 224
13 com.vitalsource.bookshelf 0x00010a61 _start + 208
14 com.vitalsource.bookshelf 0x00010990 start + 40
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91ab9982 kevent + 10
1 libSystem.B.dylib 0x91aba09c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x91ab9559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x91ab92fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x91ab8d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x91ab8bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91ab8a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x91ab8fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x91ab8bc6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x91b9c96b ecx: 0xbfffeefc edx: 0x91af4176
edi: 0xa01fbb30 esi: 0x00c00edc ebp: 0xbfffef18 esp: 0xbfffeefc
ss: 0x0000001f efl: 0x00000286 eip: 0x91af4176 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x91b86883
===========
Process: VitalSource Bookshelf [233]
Path: /Applications/VitalSource Bookshelf.app/Contents/MacOS/VitalSource Bookshelf
Identifier: com.vitalsource.bookshelf
Version: 5.3.4 (5.3.4)
Code Type: X86 (Native)
Parent Process: launchd [137]
Date/Time: 2010-12-12 17:23:54.200 -0800
OS Version: Mac OS X 10.6.5 (10H574)
Report Version: 6
Interval Since Last Report: -638915 sec
Crashes Since Last Report: -40
Per-App Crashes Since Last Report: -34
Anonymous UUID: DBE8C783-03EF-45A5-BE02-D3BF02581C36
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x91af4176 __kill + 10
1 libSystem.B.dylib 0x91af4168 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x91b8689d raise + 26
3 libSystem.B.dylib 0x91b9c9bc abort + 93
4 libstdc++.6.dylib 0x97abdfda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x97abc17a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x97abc1ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x97abc2b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 com.vitalsource.bookshelf 0x001f17a5 ThrowIfOSErr(long) + 69
9 com.vitalsource.bookshelf 0x001db4c2 OFileRef_Mac::OFileRef_Mac(OFileRef_Mac const&, vst::ustring16 const&) + 272
10 com.vitalsource.bookshelf 0x001dc299 OFileRef_Mac::GetOrCreateFolderRef(OFileRef_Mac, vst::ustring16 const&) + 43
11 com.vitalsource.bookshelf 0x001dc666 OFileRef_Mac::UserVitalSourceBookshelfFolder(bool) + 144
12 com.vitalsource.bookshelf 0x0010ee70 main + 224
13 com.vitalsource.bookshelf 0x00010a61 _start + 208
14 com.vitalsource.bookshelf 0x00010990 start + 40
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x91ab9982 kevent + 10
1 libSystem.B.dylib 0x91aba09c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x91ab9559 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x91ab92fe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x91ab8d81 _pthread_wqthread + 390
5 libSystem.B.dylib 0x91ab8bc6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x91ab8a12 __workq_kernreturn + 10
1 libSystem.B.dylib 0x91ab8fa8 _pthread_wqthread + 941
2 libSystem.B.dylib 0x91ab8bc6 start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x91b9c96b ecx: 0xbfffeefc edx: 0x91af4176
edi: 0xa01fbb30 esi: 0x00c00edc ebp: 0xbfffef18 esp: 0xbfffeefc
ss: 0x0000001f efl: 0x00000286 eip: 0x91af4176 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x91b86883