Hi all,
Got my 15" macbook pro in August, no problems until about a week ago. At least 2 times a day, sometimes 4 times in 1 hour, the screen gradually goes gray and a box pops up telling me I need to restart the computer. Can't use the trackpad or anything. Upon restarting the computer, I get a box telling me I shut down the computer with the following information:
I have removed any programs I have installed that I do not trust 100%. I think the problem may arise from 2 weeks back, where a friend of mine wanted to transfer files to his PC. Did it through a router which was connected to the internet, and it turned out he had turned my firewall off while he did it.
Other problems include not connecting to wireless(used to connect to my network absolutely fine), taking longer to open programs, some programs always asking for permission to keychain access for something or other, when they never used to.
What should I do? Currently, reinstalling os x isn't an option because I can't find the CD for it! Otherwise, I'm gonna have to book a genius appointment somewhere.
Cheers,
Jack
Got my 15" macbook pro in August, no problems until about a week ago. At least 2 times a day, sometimes 4 times in 1 hour, the screen gradually goes gray and a box pops up telling me I need to restart the computer. Can't use the trackpad or anything. Upon restarting the computer, I get a box telling me I shut down the computer with the following information:
Code:
Interval Since Last Panic Report: 40996 sec
Panics Since Last Report: 4
Anonymous UUID: 21BD958A-CC8D-4946-929C-93AC4F292715
Tue Nov 23 19:43:07 2010
panic(cpu 0 caller 0x2aab55): Kernel trap at 0x00e186bb, type 0=divide error, registers:
CR0: 0x8001003b, CR2: 0x7698e090, CR3: 0x00100000, CR4: 0x00000668
EAX: 0x00000000, EBX: 0x00000036, ECX: 0x00000000, EDX: 0x00000000
CR2: 0x7698e090, EBP: 0x550dbdb8, ESI: 0x00000036, EDI: 0x0c161d98
EFL: 0x00010246, EIP: 0x00e186bb, CS: 0x00000008, DS: 0x00000010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x550dbb88 : 0x21b50c (0x5d42fc 0x550dbbbc 0x223974 0x0)
0x550dbbd8 : 0x2aab55 (0x59616c 0xe186bb 0x0 0x59627a)
0x550dbcb8 : 0x2a09a8 (0x550dbcd0 0xe40b04 0x550dbdb8 0xe186bb)
0x550dbcc8 : 0xe186bb (0xe 0x48 0x10 0x10)
0x550dbdb8 : 0xdef88d (0x85bbf00 0xc161800 0x550dbeb0 0x3)
0x550dbe68 : 0xe3bd77 (0x46142000 0x550dbeb0 0x70 0x226e15)
0x550dbed8 : 0xd79cac (0x46142000 0x0 0x550dbef8 0x85077a8)
0x550dbf08 : 0x54c4db (0x852a400 0x8631dc0 0x1 0x29f54e)
0x550dbf58 : 0x54b50c (0x8631dc0 0x861b61c 0x550dbf88 0x2272c4)
0x550dbf88 : 0x54b966 (0x861b600 0x861b600 0xffe00682 0x7fff)
0x550dbfc8 : 0x2a06cc (0x861b600 0x0 0x10 0x912a064)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AirPortBrcm43224(426.36.1)@0xd6b000->0xee0fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x927000
dependency: com.apple.iokit.IO80211Family(312)@0xd47000
dependency: com.apple.iokit.IONetworkingFamily(1.9)@0xd31000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10H574
Kernel version:
Darwin Kernel Version 10.5.0: Fri Nov 5 23:20:39 PDT 2010; root:xnu-1504.9.17~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 8433734221055
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.1.5 (addr 0x141c000, size 0x65536) - last unloaded 198327569718
loaded kexts:
com.vmware.kext.vmnet 3.0.0 - last loaded 33481236715
com.vmware.kext.vmioplug 3.0.0
com.vmware.kext.vmci 3.0.0
com.vmware.kext.vmx86 3.0.0
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.4.5
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AudioAUUC 1.13
com.apple.driver.AppleIntelHDGraphics 6.2.4
com.apple.driver.AppleIntelHDGraphicsFB 6.2.4
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.GeForce 6.2.4
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AirPortBrcm43224 426.36.1
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.1.7
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.3.8f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.1.0d3
com.apple.iokit.IOAudioFamily 1.7.9fc4
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.4
com.apple.NVDAResman 6.2.4
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.8f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.8f7
com.apple.iokit.IOBluetoothFamily 2.3.8f7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 312
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOUSBFamily 4.1.7
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 12 devices, 1 incoming serial ports
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000
I have removed any programs I have installed that I do not trust 100%. I think the problem may arise from 2 weeks back, where a friend of mine wanted to transfer files to his PC. Did it through a router which was connected to the internet, and it turned out he had turned my firewall off while he did it.
Other problems include not connecting to wireless(used to connect to my network absolutely fine), taking longer to open programs, some programs always asking for permission to keychain access for something or other, when they never used to.
What should I do? Currently, reinstalling os x isn't an option because I can't find the CD for it! Otherwise, I'm gonna have to book a genius appointment somewhere.
Cheers,
Jack