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Hi, just wondering if anyone could give me some diagnostic tips with a very unhappy powerbook. I’ve tried the Apple support pages, but they didn’t do the job so I thought I’d look for some helpful experts – I will be immensely grateful if you could help me figure out what’s wrong.
It’s a G4 Power book, running OS 10.4. It suddenly froze on me one day, so I held down the power button to reboot and it hasn’t worked since. One thing that I guess could be relevant is that it was pretty much out of disc space – it had flashed up the warning a few times in recent days and I was in progress of doing a clean up when it went.
What I’ve tried so far:
Normal power up:
Result: Chime, apple logo and spinning logo appear. Stays that way for 4 mins, until screen goes darker grey and “You need to restart your computer. Hold down the power button for several seconds or press the Restart button.” message appears.
Safe boot (with progress status) – power up holding shift-command-v:
Result: Chime, apple logo appears, nothing else. Stays like this for ~30 mins until I give up and power down.
Reseting PRAM and NVRAM – power up holding command-option-p-r
Result: Chime, then restarts and second chime, then does exactly the same as the normal power up.
Next step recommended by the Apple Support site is to start directly from the OSX installation disc – but my powerbook already has a CD inserted which I am unable to eject.
Any tips – how can I eject? Could the safe reboot take more than 30 mins (bearing in mind it didn’t give me any progress indication)? Anything else I should try?
Cheers
GibRib
It’s a G4 Power book, running OS 10.4. It suddenly froze on me one day, so I held down the power button to reboot and it hasn’t worked since. One thing that I guess could be relevant is that it was pretty much out of disc space – it had flashed up the warning a few times in recent days and I was in progress of doing a clean up when it went.
What I’ve tried so far:
Normal power up:
Result: Chime, apple logo and spinning logo appear. Stays that way for 4 mins, until screen goes darker grey and “You need to restart your computer. Hold down the power button for several seconds or press the Restart button.” message appears.
Safe boot (with progress status) – power up holding shift-command-v:
Result: Chime, apple logo appears, nothing else. Stays like this for ~30 mins until I give up and power down.
Reseting PRAM and NVRAM – power up holding command-option-p-r
Result: Chime, then restarts and second chime, then does exactly the same as the normal power up.
Next step recommended by the Apple Support site is to start directly from the OSX installation disc – but my powerbook already has a CD inserted which I am unable to eject.
Any tips – how can I eject? Could the safe reboot take more than 30 mins (bearing in mind it didn’t give me any progress indication)? Anything else I should try?
Cheers
GibRib