Needcto access a computer long distance

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My 90 year old mother lives across the country from me. She has a MacBook os 10.4. I have a macbookpro os10.6.

She gets her settings out of whack. I am looking for a way to access her computer which uses a different Internet provider so I can reset her mail or Internet preferences instead of trying to talk her through the process.

Thank you in advance

George
 
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Near Whitehorse, Yukon
Your Mac's Specs
2012 MBP i7 2.7 GHz 15" Matte - 16 GB RAM - 120 GB Intel SSD - 500 GB DataDoubler Mac OS 10.9
My Dad uses a similar approach with his Mother, the remote computer has the Vine Server installed and then he connects via Chicken Of The VNC.
Unfortunately I don't know all the details but that is the bare bones I remember.

Look here for some limited info on how to, scroll down to "Accessing your Mac in other ways"
Remote controlling another Mac
 
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G
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Thank you for the suggestions. We tried iChat last night and she is having trouble registering.

And so it goes.
 

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