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- Oct 31, 2010
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Dear all,
yesterday I've installed the new iMac i3 for my dad. Everything went well but one (for him) important thing didn't work:
He's a HP Photosmart C5280 printer / scanner. I've download and installed the lastet drivers and software package rom the hp website - installation went well. Printing works fine but scanning NOT. And this is the problem. In case I open the scan program and start scanning a document, the hp starts scanning for a few seconds (sometimes only moments) and then the following error message appears on the screen: Unknown issue (or german 'Unbekannter Fehler'). Has anybody of you a helpful tip?
Until yesterday my dad used a Windows PC and the printer / scanner combination worked even the scanning functionality.
Looking forward to your answers
Stephan
yesterday I've installed the new iMac i3 for my dad. Everything went well but one (for him) important thing didn't work:
He's a HP Photosmart C5280 printer / scanner. I've download and installed the lastet drivers and software package rom the hp website - installation went well. Printing works fine but scanning NOT. And this is the problem. In case I open the scan program and start scanning a document, the hp starts scanning for a few seconds (sometimes only moments) and then the following error message appears on the screen: Unknown issue (or german 'Unbekannter Fehler'). Has anybody of you a helpful tip?
Until yesterday my dad used a Windows PC and the printer / scanner combination worked even the scanning functionality.
Looking forward to your answers
Stephan