iStore trouble with payment details

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Jul 26, 2010
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i recently bought a macbook pro and have had an iTouch for about 2 years. i decided to buy a griffin iTrip and in order to get it working you need the griffin iTrip application on your iTouch. because i have a new mac, my iTunes says i need to verify my account payment details before i can purchase any apps.. even though this app is free.

the problem is that my iTunes/iStore is not accepting the payment details even though they are completely correct and havent changed since i started using my new mac.

so consequently i can't use my new iTrip and cant download ANY apps because my payment details wont be accepted.

i have also authorized my new mac in my iTunes from the ''store'' drop down menu already.

can someone please tell me why my detials keep getting declined or what i can do to troubleshoot this problem. thanks
 

chscag

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2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Moved to correct forum. Does not belong in "Anything Goes".

You probably need to contact Apple support for the iTunes store. Start here.
 
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MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
Try de-authorising the computer, then re-authorise it, sometimes there can be buggy problems and I don't think even apple knows what its all about lol
 

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