I bought a brand new macbook Pro 13" that came with snow leopard 10.6.4, after 2 month of using it i start getting Kernel Panic, i didn´t know what was it so when i took it to apple store they said that the hard drive was corrupted so they change it, a week later i start getting Kernel panic again, they have done test of software and hardware and they found nothing so they said it must be a program that a installed that caused it, is that possible? when i got my computer back i only installed skype and yahoo msn and i end up getting kernel panic too, (can skype or yahoo msn can cause kernel panic?), apple store is not being much help because they said its software so i don't know what else to do.
this is the error i get so i will happy if somebody know what this means:
Interval Since Last Panic Report: 127433 sec
Panics Since Last Report: 3
Anonymous UUID: AC864DA5-EB9E-46EE-BD5E-01B60C9B7058
Wed Oct 20 07:13:56 2010
panic(cpu 0 caller 0x2933b7): "pmap_pv_remove(0x891a32c,0x194d8000,0x13cd83, 0x13cd83066): pv not on hash, head: 0x891a32c, 0x194d8000"@/SourceCache/xnu/xnu-1504.5.30/osfmk/i386/pmap_internal.h:737
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x1053b58 : 0x21b456 (0x5cf870 0x1053b8c 0x2238b2 0x0)
0x1053ba8 : 0x2933b7 (0x58e6b8 0x891a32c 0x194d8000 0x0)
0x1053cd8 : 0x293754 (0x891a32c 0x1949b000 0x0 0x2a5d4d8)
0x1053d48 : 0x2608f1 (0x891a32c 0x1949b000 0x0 0x19510000)
0x1053e78 : 0x260e8c (0xffe00000 0x0 0x0 0x0)
0x1053eb8 : 0x22c3fe (0x8955ebc 0x0 0x0 0xffe00000)
0x1053f08 : 0x47737e (0x1417cdac 0x0 0x0 0x3618)
0x1053f58 : 0x4773ac (0x988ba80 0x0 0x8021ae4 0x8021aa0)
0x1053f78 : 0x4ed652 (0x988ba80 0x8021aa0 0x8021ae4 0x0)
0x1053fc8 : 0x29eef8 (0x80273c0 0x0 0x10 0x98a52e0)
BSD process name corresponding to current thread: Yahoo! Messenger
Mac OS version:
10D2125
Kernel version:
Darwin Kernel Version 10.3.2: Wed Mar 17 14:55:00 PDT 2010; root:xnu-1504.5.30~3/RELEASE_I386
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 22569187660764
2 pagetable corruption incident(s) detected, timeout: 1
Incident 0x0, reason: 0x10, action: 0x2, time: 0x1061f33301dc
Incident 0x0, reason: 0x10, action: 0x1, time: 0x1486cc67135d
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x11c6000, size 0x12288) - last unloaded 187825500759
loaded kexts:
com.manycamllc.driver.ManyCamDriver 0.0.9
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 27998769287
com.apple.driver.AGPM 100.11.6
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHDA 1.8.6f7
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleMikeyDriver 1.8.6f7
com.apple.driver.AppleBacklight 170.0.20
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.2d9
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.GeForce 6.1.2
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleIRController 303.5.1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AirPortBrcm43224 424.16
com.apple.driver.AppleUSBHub 4.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleUSBEHCI 4.0.0
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleUSBOHCI 3.9.6
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.5
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagementClient 105.6.0
com.apple.driver.AppleIntelCPUPowerManagement 105.6.0
com.apple.driver.DspFuncLib 1.8.6f7
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.nvidia.nv50hal 6.1.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleHDAController 1.8.6f7
com.apple.iokit.IOHDAFamily 1.8.6f7
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.driver.IOPlatformPluginFamily 4.1.2d9
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.3f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.0.1d2
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.NVDAResman 6.1.2
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f7
com.apple.iokit.IOBluetoothFamily 2.3.3f7
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.iokit.IOUSBHIDDriver 4.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IO80211Family 311.1
com.apple.driver.NVSMU 2.2.7
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOUSBFamily 4.0.0
com.apple.iokit.IOHIDFamily 1.6.3
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16 )
Bluetooth: Version 2.3.3f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 7.8 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000
i have tried all this so far:
1) run the fsck pressing command +option S key
2) i have done option + command + R + P
3) i have run the disc pressing C key and check the softward, sometimes i get nothing and sometimes i get that some volume folder has move but it fixed it.
4) i have run the disk pressing D and sometimes i get nothing and sometimes i get this hardward error 4MEM/9/40000000:0XA9F75D18, apple said that that hardware error was cause because of a softward problems, is it possible?.
5) i have reinstall the Mac OS X software again without deleting the information i have, all the softward its up to date.
6) i have install Onyx and do check the softward all the time.
Another thing is that before they change the hard drive i also have problem with internet, apple store have check my airport card and they said its works fine, that i had that problem because of the driver, but i have notice something that on the internet bar signal some times i get a full signal but but internet runs slow, i told them that and they said that the bar signal shows that you have internet thats all and not the potential of the signal, is it true????
i will appreciate your help guys. thanks in advance.
this is the error i get so i will happy if somebody know what this means:
Interval Since Last Panic Report: 127433 sec
Panics Since Last Report: 3
Anonymous UUID: AC864DA5-EB9E-46EE-BD5E-01B60C9B7058
Wed Oct 20 07:13:56 2010
panic(cpu 0 caller 0x2933b7): "pmap_pv_remove(0x891a32c,0x194d8000,0x13cd83, 0x13cd83066): pv not on hash, head: 0x891a32c, 0x194d8000"@/SourceCache/xnu/xnu-1504.5.30/osfmk/i386/pmap_internal.h:737
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x1053b58 : 0x21b456 (0x5cf870 0x1053b8c 0x2238b2 0x0)
0x1053ba8 : 0x2933b7 (0x58e6b8 0x891a32c 0x194d8000 0x0)
0x1053cd8 : 0x293754 (0x891a32c 0x1949b000 0x0 0x2a5d4d8)
0x1053d48 : 0x2608f1 (0x891a32c 0x1949b000 0x0 0x19510000)
0x1053e78 : 0x260e8c (0xffe00000 0x0 0x0 0x0)
0x1053eb8 : 0x22c3fe (0x8955ebc 0x0 0x0 0xffe00000)
0x1053f08 : 0x47737e (0x1417cdac 0x0 0x0 0x3618)
0x1053f58 : 0x4773ac (0x988ba80 0x0 0x8021ae4 0x8021aa0)
0x1053f78 : 0x4ed652 (0x988ba80 0x8021aa0 0x8021ae4 0x0)
0x1053fc8 : 0x29eef8 (0x80273c0 0x0 0x10 0x98a52e0)
BSD process name corresponding to current thread: Yahoo! Messenger
Mac OS version:
10D2125
Kernel version:
Darwin Kernel Version 10.3.2: Wed Mar 17 14:55:00 PDT 2010; root:xnu-1504.5.30~3/RELEASE_I386
System model name: MacBookPro7,1 (Mac-F222BEC8)
System uptime in nanoseconds: 22569187660764
2 pagetable corruption incident(s) detected, timeout: 1
Incident 0x0, reason: 0x10, action: 0x2, time: 0x1061f33301dc
Incident 0x0, reason: 0x10, action: 0x1, time: 0x1486cc67135d
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x11c6000, size 0x12288) - last unloaded 187825500759
loaded kexts:
com.manycamllc.driver.ManyCamDriver 0.0.9
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 27998769287
com.apple.driver.AGPM 100.11.6
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleHDA 1.8.6f7
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.3.2
com.apple.driver.AudioAUUC 1.4
com.apple.driver.AppleMikeyDriver 1.8.6f7
com.apple.driver.AppleBacklight 170.0.20
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.driver.AppleLPC 1.4.12
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.1.2d9
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.2
com.apple.GeForce 6.1.2
com.apple.driver.AppleUSBTCButtons 1.8.1b1
com.apple.driver.AppleIRController 303.5.1
com.apple.driver.AppleUSBTCKeyboard 1.8.1b1
com.apple.driver.AppleUSBCardReader 2.5.4
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.iokit.AppleBCM5701Ethernet 2.3.8b2
com.apple.iokit.IOAHCIBlockStorage 1.6.2
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AirPortBrcm43224 424.16
com.apple.driver.AppleUSBHub 4.0.0
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.driver.AppleAHCIPort 2.1.2
com.apple.driver.AppleUSBEHCI 4.0.0
com.apple.driver.AppleEFINVRAM 1.3.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleUSBOHCI 3.9.6
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.2
com.apple.driver.AppleSMBIOS 1.5
com.apple.driver.AppleACPIEC 1.3.2
com.apple.driver.AppleAPIC 1.4
com.apple.security.sandbox 0
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagementClient 105.6.0
com.apple.driver.AppleIntelCPUPowerManagement 105.6.0
com.apple.driver.DspFuncLib 1.8.6f7
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.nvidia.nv50hal 6.1.2
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleHDAController 1.8.6f7
com.apple.iokit.IOHDAFamily 1.8.6f7
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.driver.IOPlatformPluginFamily 4.1.2d9
com.apple.iokit.IOSurface 74.0
com.apple.iokit.IOBluetoothSerialManager 2.3.3f7
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleSMC 3.0.1d2
com.apple.iokit.IOAudioFamily 1.7.6fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.AppleProfileFamily 41
com.apple.NVDAResman 6.1.2
com.apple.iokit.IONDRVSupport 2.1
com.apple.iokit.IOGraphicsFamily 2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.3.3f7
com.apple.driver.AppleUSBBluetoothHCIController 2.3.3f7
com.apple.iokit.IOBluetoothFamily 2.3.3f7
com.apple.driver.AppleUSBMultitouch 204.13
com.apple.iokit.IOUSBHIDDriver 4.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.1
com.apple.driver.AppleUSBMergeNub 4.0.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.4
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IO80211Family 311.1
com.apple.driver.NVSMU 2.2.7
com.apple.iokit.IOUSBUserClient 4.0.0
com.apple.iokit.IONetworkingFamily 1.9
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.driver.AppleEFIRuntime 1.3.0
com.apple.iokit.IOUSBFamily 4.0.0
com.apple.iokit.IOHIDFamily 1.6.3
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 283
com.apple.iokit.IOStorageFamily 1.6.1
com.apple.driver.AppleACPIPlatform 1.3.2
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro7,1, BootROM MBP71.0039.B05, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.62f5
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.16 )
Bluetooth: Version 2.3.3f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898, 7.8 GB
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0x06300000
i have tried all this so far:
1) run the fsck pressing command +option S key
2) i have done option + command + R + P
3) i have run the disc pressing C key and check the softward, sometimes i get nothing and sometimes i get that some volume folder has move but it fixed it.
4) i have run the disk pressing D and sometimes i get nothing and sometimes i get this hardward error 4MEM/9/40000000:0XA9F75D18, apple said that that hardware error was cause because of a softward problems, is it possible?.
5) i have reinstall the Mac OS X software again without deleting the information i have, all the softward its up to date.
6) i have install Onyx and do check the softward all the time.
Another thing is that before they change the hard drive i also have problem with internet, apple store have check my airport card and they said its works fine, that i had that problem because of the driver, but i have notice something that on the internet bar signal some times i get a full signal but but internet runs slow, i told them that and they said that the bar signal shows that you have internet thats all and not the potential of the signal, is it true????
i will appreciate your help guys. thanks in advance.