Good Morning,
Looking for help to upgrade/install on eMac. We're trying to read current web pages that don't support our Safari browser (1.3.2). Required browsers seem to be Safari or Firefox, 3.2 or above. Of course these won't mount unless we upgrade our operating system. The specs are all good according to Apple Support and Sales. It's a PowerPC 4 (3.3) 1Ghz, 768 MB RAM, and has 40 GB of hard-drive still available. We purchased Leopard 10.5.6 from Apple at $129 and then inserted disc. Didn't read it. Tried other DVD's in drive and apparently laser is not working on drive. Tried an external Lacie drive through the USB 1.0 and it reads but won't install. The OS X install icon comes up and when clicked, asks for code for computer, which when entered tells us it's needs to restart. When that is clicked, it just loops back to the install dialogue box. It never installs even after multiple reads. Called Apple Support and Lisa suggested to reboot/start holding the option key down. Did that and they grey screen with the Apple icon and the spinning gear/sun comes up and just stayed there. Never loaded. The tech didn't appear much more knowledgable than me so got a senior tech on who troubleshooted. Confirmed various things and then suggested trying to load through firewire from a Macbook. When connected neither computer lists the other on the HD sidebar. I looked over the Forum and saw numerous posts on upgrading. Consensus seems to try a install rather than upgrade. That actually didn't seem to be an option yesterday. Also noticed some posts said you couldn't load the Leopard with a non-Intel chip. Think that's incorrect but.... Also wondering if it makes sense that we try an intermediate step of installing Tiger first. Lot's of posts here that talk about problems with Tiger and others say no such thing. Pretty lost at this point. Trying to minimize another dead end. Also thinking with the minimal CPU speed should just tell the owner to buy another system...?
Thanks
Pete
Looking for help to upgrade/install on eMac. We're trying to read current web pages that don't support our Safari browser (1.3.2). Required browsers seem to be Safari or Firefox, 3.2 or above. Of course these won't mount unless we upgrade our operating system. The specs are all good according to Apple Support and Sales. It's a PowerPC 4 (3.3) 1Ghz, 768 MB RAM, and has 40 GB of hard-drive still available. We purchased Leopard 10.5.6 from Apple at $129 and then inserted disc. Didn't read it. Tried other DVD's in drive and apparently laser is not working on drive. Tried an external Lacie drive through the USB 1.0 and it reads but won't install. The OS X install icon comes up and when clicked, asks for code for computer, which when entered tells us it's needs to restart. When that is clicked, it just loops back to the install dialogue box. It never installs even after multiple reads. Called Apple Support and Lisa suggested to reboot/start holding the option key down. Did that and they grey screen with the Apple icon and the spinning gear/sun comes up and just stayed there. Never loaded. The tech didn't appear much more knowledgable than me so got a senior tech on who troubleshooted. Confirmed various things and then suggested trying to load through firewire from a Macbook. When connected neither computer lists the other on the HD sidebar. I looked over the Forum and saw numerous posts on upgrading. Consensus seems to try a install rather than upgrade. That actually didn't seem to be an option yesterday. Also noticed some posts said you couldn't load the Leopard with a non-Intel chip. Think that's incorrect but.... Also wondering if it makes sense that we try an intermediate step of installing Tiger first. Lot's of posts here that talk about problems with Tiger and others say no such thing. Pretty lost at this point. Trying to minimize another dead end. Also thinking with the minimal CPU speed should just tell the owner to buy another system...?
Thanks
Pete