- Joined
- Dec 12, 2004
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Hi all,
My gf has a problem with her laptop (PC) so I thought I'd ask on here for some advice.
Recently, whenever she attempts to plug in any external device (external hard drive, iPod or digital camera) in to her laptop via the USB ports, as soon as the device lead is inserted the laptop shuts down. The laptop will not restart with the device and lead still connected but will restart once they are removed. Once restarted the laptop works as it should.
I have also tried connecting just a USB lead with no device on the other end to her laptop and this also causes shut down.
I have connected external hard drive, iPod or digital camera to my Apple laptop and they show, mount and transfer files as expected.
All the items connected fine to her laptop until about a week ago...
Thanks
My gf has a problem with her laptop (PC) so I thought I'd ask on here for some advice.
Recently, whenever she attempts to plug in any external device (external hard drive, iPod or digital camera) in to her laptop via the USB ports, as soon as the device lead is inserted the laptop shuts down. The laptop will not restart with the device and lead still connected but will restart once they are removed. Once restarted the laptop works as it should.
I have also tried connecting just a USB lead with no device on the other end to her laptop and this also causes shut down.
I have connected external hard drive, iPod or digital camera to my Apple laptop and they show, mount and transfer files as expected.
All the items connected fine to her laptop until about a week ago...
Thanks