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- Sep 6, 2010
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Hello everyone, I am not well-versed in computer dynamics or terms but I could really use some advice. I purchased a macbook back in 07 for school. A few months ago it started to freeze randomly without warning, as well as completely power down. I brought it to the Apple store's Genius Bar and they concluded it was a battery problem. Turns out, it was not a battery problem for it continued to freeze and/or power down upon returning home with it. I then brought it in a second time. This time they said it was a software problem, deleted everything and repaired the software. Again, this was not the problem because it is still freezing and/or shutting down, however; it is now happening less frequently, which is just baffling to me. Does anyone know what may be causing this? It is quite frustrating and I don't know if I want to bring it to Apple for a third time only to be disappointed yet again. Plus my warranty has expired and I am getting charged for each of their "guesses" and "solutions". Thank you.