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- Jul 27, 2010
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I have finally got a new (working so far!) ipod touch (fourth to date in 8 months and after two more round trips to Exeter as they did not have any replacements in store the last time!!). I have to say that the staff in store were very helpful and nice (to an old technophobe!!). However, they said that they think my problem is caused by my Anti Virus program (Zone Alarm Pro) and they have suggested that every time I update the software on my ipod that I turn off Zone Alarm. I am happy to do this to save my ipod but just wondered if anyone had any ideas or knew anything about this issue that might help me? Or any suggestions as to a different Anti Virus I can use that will not cause my ipod to fatally fail when updating the software with it turned on?