Dead Pixel

Joined
Feb 17, 2010
Messages
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Location
montreal , canada
Your Mac's Specs
MacBook Pro 17" i7
Hi ,
I wanted to know
my new MPB 17" ( not event 1 week old ) have a dead pixel straight in the middle of the screen

will apple accept to return it ?
[ i mean , event if its just one , its still a 3000$ computer ...]
what should i do ???
 
Joined
Nov 1, 2007
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Location
Sconie
Your Mac's Specs
15-inch MacBook Pro
Being OCD myself I would definitely try. Before I dropped 3K on mine I spoke with a manager and told him I would be returning it even if there was only 1 bad or stuck pixel. He seemed to be OK with it, but of course I never needed to find out for sure since mine was (is) perfect. Can't hurt to try!
 

chscag

Well-known member
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Admin
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Jan 23, 2008
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Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
I agree with mdfuller. One dead pixel anywhere on the screen of a new machine is reason IMO to return it. So far, I haven't heard of anyone being refused by Apple provided the unit was brand new.
 

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