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I'm just wondering if anyone else has had the issue of terrible customer service from AT&T. I am in the process of getting internet through AT&T and am about to scream. It was originally supposed to be hooked up last Wednesday, then they created a whole new account "accidentally" and the hook up date was supposed to be yesterday. Yesterday it wasn't hooked up so I called and they said, well it was never supposed to be hooked up yesterday, the hook up day is Thursday. Of course I canceled my local internet yesterday because I verified the hook up day of yesterday through them. I called again today to see if they could hook it up sooner because I am without internet and I was told that I would be called back in 10 Minutes and what do you know its been two hours, and this is the second time I have been promised a call back and haven't received one. I've spent WAY too much time on the phone with these bast*rds in the last week. All I can say is that they are lucky they have the upper hand to the local internet because they don't have a data cap. Maybe someone on here can enlighten me with a fantastic customer service story, because I am calling them back on my lunch break and I'm not going to be very nice.