- Joined
- Feb 15, 2008
- Messages
- 457
- Reaction score
- 1
- Points
- 18
- Location
- Winston-Salem, NC
- Your Mac's Specs
- 10 GB 13" MacBook Pro, 64GB WiFi, 128GB iPhone 7
I'd really appreciate thoughts and reviews about Carbonite, Mozy and other available online backup programs.
Quick history: I had a 250GB Western Digital (WD) external drive for use with my MacBook's Time Machine. It worked flawlessly for over a year but last week it started clicking and wouldn't work. I liked the WD "Passport for Mac" drive I saw at Staples and bought the 500GB version for $120 plus tax. Got it home, plugged it in and the next thing I knew, it had downloaded the software and was backing up my MacBook. I was pleased.
Then today, I plug the drive in and the MacBook doesn't recognize it. When I call up the software, it doesn't recognize it. Now I'm sitting here with a drive with my data on it that I can't take back for a refund because I can't erase the data on it! HELP!!
I'm a recovering Windows user and will be an Apple guy for the rest of my life but I'm still in the learning curve for Mac. I really need some help on this. OH... I forgot to mention... when I called Tech Support at Western Digital, I got some gal who told me she was "Sorry, but we don't support Macs." WHAT? Then why are they selling something called, "Passport for Mac?" This is absurd.
That is why I'm seriously considering signing up for one of the online backup services. I don't have nuclear launch codes on my MacBook but I wouldn't want to lose family photos, phone book, calendar and all that if I can help it. And with my luck, my 3 year-old MacBook's hard drive might crap out on me at the most inopportune time.
Thank you all very much for whatever help and advice you can offer. Have a great weekend.
Quick history: I had a 250GB Western Digital (WD) external drive for use with my MacBook's Time Machine. It worked flawlessly for over a year but last week it started clicking and wouldn't work. I liked the WD "Passport for Mac" drive I saw at Staples and bought the 500GB version for $120 plus tax. Got it home, plugged it in and the next thing I knew, it had downloaded the software and was backing up my MacBook. I was pleased.
Then today, I plug the drive in and the MacBook doesn't recognize it. When I call up the software, it doesn't recognize it. Now I'm sitting here with a drive with my data on it that I can't take back for a refund because I can't erase the data on it! HELP!!
I'm a recovering Windows user and will be an Apple guy for the rest of my life but I'm still in the learning curve for Mac. I really need some help on this. OH... I forgot to mention... when I called Tech Support at Western Digital, I got some gal who told me she was "Sorry, but we don't support Macs." WHAT? Then why are they selling something called, "Passport for Mac?" This is absurd.
That is why I'm seriously considering signing up for one of the online backup services. I don't have nuclear launch codes on my MacBook but I wouldn't want to lose family photos, phone book, calendar and all that if I can help it. And with my luck, my 3 year-old MacBook's hard drive might crap out on me at the most inopportune time.
Thank you all very much for whatever help and advice you can offer. Have a great weekend.